Summary
Overview
Work History
Education
Skills
Timeline
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Michelle Delaney

Pottsville,PA

Summary

Detail-oriented professional with experience at Meridian Bank, excelling in cash management and customer service. Proven ability to enhance customer satisfaction while maintaining accuracy in high-pressure environments. Strong team collaborator with a commitment to punctuality and operational excellence, ensuring seamless transactions and fostering trust with clients.

Overview

33
33
years of professional experience

Work History

Bakery Assistant

Boyer’s Food Market
08.2010 - 08.2022
  • Assisted in preparation of baked goods, ensuring compliance with quality standards.
  • Operated commercial kitchen equipment safely and efficiently during production shifts.
  • Supported inventory management by tracking supplies and notifying management of shortages.
  • Maintained cleanliness and organization of workstations to adhere to health regulations.
  • Contributed to product decoration and presentation, enhancing customer appeal and satisfaction.
  • Provided exceptional customer service by assisting patrons with product selection and inquiries.

Paraprofessional

Minersville School District
08.2010 - 06.2021
  • Assisted educators in daily classroom activities and student support.
  • Supported individualized education plans (IEPs) through implementation of strategies and accommodations.

Bank Teller

Meridian Bank
06.1989 - 05.1992
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Processed customer transactions promptly, minimizing wait times.
  • Counted and packaged currency and coins.

Education

Minersville School District
Minersville PA

Skills

  • Punctuality
  • Customer service
  • Cash management
  • Team collaboration
  • Cash handling

Timeline

Bakery Assistant

Boyer’s Food Market
08.2010 - 08.2022

Paraprofessional

Minersville School District
08.2010 - 06.2021

Bank Teller

Meridian Bank
06.1989 - 05.1992

Minersville School District

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Michelle Delaney