Michelle Delaney
Pottsville,PA
Summary
Detail-oriented professional with experience at Meridian Bank, excelling in cash management and customer service. Proven ability to enhance customer satisfaction while maintaining accuracy in high-pressure environments. Strong team collaborator with a commitment to punctuality and operational excellence, ensuring seamless transactions and fostering trust with clients.
Overview
33
33
years of professional experience
Work History
Bakery Assistant
Boyer’s Food Market
Pottsville PA
08.2010 - 08.2022
- Assisted in preparation of baked goods, ensuring compliance with quality standards.
- Operated commercial kitchen equipment safely and efficiently during production shifts.
- Supported inventory management by tracking supplies and notifying management of shortages.
- Maintained cleanliness and organization of workstations to adhere to health regulations.
- Contributed to product decoration and presentation, enhancing customer appeal and satisfaction.
- Provided exceptional customer service by assisting patrons with product selection and inquiries.
Paraprofessional
Minersville School District
Minersville, PA
08.2010 - 06.2021
- Assisted educators in daily classroom activities and student support.
- Supported individualized education plans (IEPs) through implementation of strategies and accommodations.
Bank Teller
Meridian Bank
Fairlane Village Mall
06.1989 - 05.1992
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Processed customer transactions promptly, minimizing wait times.
- Counted and packaged currency and coins.
Education
Minersville School District
Minersville PASkills
- Punctuality
- Customer service
- Cash management
- Team collaboration
- Cash handling
Timeline
Bakery Assistant
Boyer’s Food Market
08.2010 - 08.2022
Paraprofessional
Minersville School District
08.2010 - 06.2021
Bank Teller
Meridian Bank
06.1989 - 05.1992
Minersville School District