Summary
Overview
Work History
Education
Skills
Timeline
Generic

MICHELLE DELANO

Fort Myers,FL

Summary

Dynamic Document Management Specialist with a proven track record at GoodCat LLC, enhancing operational efficiency through streamlined processes and robust document control systems. Skilled in electronic records management and adept at fostering teamwork, I successfully reduced response times and improved document organization, driving significant improvements in productivity and compliance.

Document Management Specialist, providing general administrative back-up and other duties. More than 10 years of records management support. Familiar and experienced with electronic filing systems, various document management technologies and scanning experience. Knowledge of filing systems and standards. Proficiency working with Document Management Systems. Multi-tasks well and efficiently manages changing priorities. Excellent organizational and analytical skills, with attention to detail.

Knowledgeable Data Entry with robust background in managing and organizing documents efficiently. Demonstrated expertise in implementing streamlined processes to ensure accurate and timely access to critical information. Proven ability to utilize advanced document management systems and collaborate effectively with team members.

Professional with experience in document management, known for high standards and delivering results. Strong skills in organization, data integrity, and compliance. Focused on team collaboration and adaptability to changing needs. Reliable and results-driven with keen eye for detail and strong analytical abilities.

Experienced with document control, archiving, and information retrieval processes. Utilizes advanced document management systems to enhance accuracy and accessibility. Knowledge of regulatory compliance and data integrity, ensuring efficient and secure document handling.

Document Control Specialist with 12 years of vaping or e-cigarette industry experience. Proficient in Microsoft Word formatting and document management. Familiar and comfortable with paper-based document control procedures in addition to GMP regulated environment. Excellent eye for detail and highly organized.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2026
2026
years of professional experience

Work History

Document Management Specialist

GoodCat LLC
06.2013 - Current
  • Streamlined document retrieval processes to enhance efficiency and reduce response times.
  • Developed and implemented standardized filing systems for improved document organization.
  • Trained team members on best practices for digital document management tools and software.
  • Conducted regular audits of document storage systems to ensure compliance with company policies.
  • Led initiatives to digitize paper records, facilitating easier access and reducing physical storage needs.
  • Analyzed existing processes to identify areas for improvement, driving operational efficiencies across departments.
  • Provided strategic recommendations for document retention policies, ensuring alignment with regulatory requirements.
  • Identified areas of weakness and recommended or implemented process improvements.
  • Converted documents from one application to another.
  • Maintained document control system and updated work instructions, procedures and associated databases.
  • Contributed to design and implementation of overall corporate documentation standards, numbering conventions and templates.
  • Uploaded company procedures and policies to EDMS, routing for approval and training.
  • Managed training courses, setup and maintenance for document control systems.
  • Served as the primary point of contact for any concerns or issues related to the organization''s document management system, providing timely resolutions and guidance to maintain optimal functionality.
  • Streamlined workflow processes for increased efficiency in document management tasks.
  • Conducted thorough analyses of existing processes, identifying inefficiencies that could be addressed through improved document management techniques.
  • Implemented a robust version control system, eliminating confusion arising from outdated or duplicate documents.
  • Facilitated seamless transitions during employee turnover by maintaining accurate documentation of job responsibilities and procedures.
  • Contributed to overall improvements in team productivity by proactively identifying opportunities for streamlining processes related to document storage, retrieval, and sharing among colleagues.
  • Played an integral role in the migration from paper-based archives to digital storage platforms to reduce physical storage space requirements while increasing overall accessibility across the company.
  • Reduced lost or misplaced documents with meticulous record-keeping and tracking systems.
  • Established a clear labeling system for both physical and digital files, significantly reducing time spent searching for specific documents or records.
  • Improved document organization by implementing a comprehensive filing system for easy retrieval and access.
  • Performed regular audits of physical and digital archives, identifying areas for improvement in organization and accessibility.
  • Scanned, filed and transmitted various documents and adhered to digital filing procedures.
  • Checked accuracy and completeness of documents to identify deficiencies and recommend corrective actions.
  • Carefully reviewed all documents and reports for completeness and accuracy.
  • Maintained document archive and file server of approved documents and drawings to provide easy traceability and retrievability.
  • Monitored due dates and deadlines and worked to submit all documents on time or early.
  • Established and managed document distribution matrix and document control register.
  • Allocated unique document numbers to internal documents and incoming external documents and tracked in database.
  • Evaluated current document processes, suggested methods for change and implemented successful improvements.
  • Enforced use of standardized forms and templates to achieve uniformity of communications across departments and functions.
  • Transmitted documents, organized revisions and tracked changes.
  • Reviewed document management protocols and user activities against internal records policies and document management standards.
  • Established, improved and reinforced document management systems to handle current and expected requirements.
  • Carried out in-depth needs assessments to determine document management requirements at department and individual user levels.
  • Remained informed on current regulations, especially concerning research industry and document creation.

Scheduling Supervisor

Florida Radiology Consultants
2010 - 2012
  • Streamlined scheduling processes to improve operational efficiency and resource allocation.
  • Led cross-functional teams to enhance communication and coordination among departments.
  • Developed and implemented scheduling tools, optimizing workforce management and reducing conflicts.
  • Mentored junior staff on best practices in scheduling techniques and software utilization.

Education

High School Diploma -

Landmark Christian School
Cape Coral, FL
06-1986

Skills

  • Document review
  • Workflow coordination
  • Records management
  • Content management
  • Document control
  • File conversion
  • Document security
  • Document storage
  • Document classification
  • Version control
  • Electronic filing
  • Data accuracy
  • Document organization
  • Adobe acrobat
  • Quality management
  • Document scanning
  • Document management
  • Skilled in [software]
  • Records maintenance
  • Electronic records management
  • Formatting
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Active listening
  • Information management
  • Standard operating procedures
  • Process auditing
  • Document duplication
  • Document distribution
  • Sensitive document management
  • Revision management
  • Information retention policies
  • File documentation
  • Teamwork
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Organizational skills
  • Team collaboration
  • Effective communication
  • Adaptability and flexibility
  • Decision-making
  • Team building
  • Task prioritization
  • Recordkeeping skills
  • Self motivation
  • Deadline management
  • Training and development
  • Professionalism
  • Workflow management
  • Time management abilities
  • Continuous improvement
  • Written communication
  • File management
  • Troubleshooting
  • Professional demeanor
  • Data management
  • Log updating

Timeline

Document Management Specialist

GoodCat LLC
06.2013 - Current

Scheduling Supervisor

Florida Radiology Consultants
2010 - 2012

High School Diploma -

Landmark Christian School
MICHELLE DELANO