Michelle De La Rosa

Provided friendly greetings to customers.

Handled incoming phone calls efficiently.

Processed payments efficiently and accurately.

Dispatched regular notifications for outstanding payments.

Managed bank deposits and ensured availability of change.

Ensured accurate document uploads to customer accounts.

Ensured timely responses to all email inquiries.

Ensured office environment remained tidy and welcoming.

• Start coffee machines

Maintained cleanliness of lobby mirrors with twice-daily sweeping and cleaning.

Ensured restrooms were consistently stocked with essential items.

Performed regular cleaning and upkeep of restroom areas.

Ensured kitchenettes were well-supplied and tidy.

Removed recyclables from office and cubicle bins.

• Responded promptly to cleaning requests, adapting quickly to changing priorities throughout shifts.

• Assisted customers with product inquiries, enhancing overall satisfaction and loyalty.
• Processed sales transactions accurately using point-of-sale system, ensuring efficient checkout experience.
• Collaborated with team members to maintain inventory levels, optimizing product availability for customers.
• Resolved customer complaints effectively, improving retention rates through proactive communication.

• Processed customer transactions efficiently using point-of-sale system.
• Maintained cleanliness and organization of work area and displays.
• Assisted customers with product selection and inquiries to enhance shopping experience.
• Handled cash, credit, and debit transactions accurately to ensure financial integrity.
• Collaborated with team members to manage stock levels and product replenishment.
• Greeted customers entering store and responded promptly to customer needs.
• Restocked and organized merchandise in front lanes.
• Stocked, tagged and displayed merchandise as required.