Michelle Delmonico
Dallas,TX
Summary
Creative, detail orientated, sales consultant and interior designer of high end furniture store carrying over 100 brands in the Dallas Design District. Provided design expertise as well as excellent customer service to trade and retail customers to ensure complete customer satisfaction. Sales-driven, smart and enthusiastic and always willing to go the extra mile to make the sale. Design Consultant with talents in creating new designs in a team environment or independently. Skilled in completing special orders, scheduling, invoicing, and various office tasks. Specialties include meeting high sales goals, presenting various design options and keeping customer service at its highest. Worked as independent interior designer with background in project management, space planning, outdoor spaces and pool design. Managed a wide range of projects from redecoration of home interiors, furniture design & restoration, to complete renovations. Worked closely with architects, contractors and tradespeople during construction process. Made FF&E selections, architectural elements and accessories.
Overview
11
11
years of professional experience
Work History
Interior Designer Sales Consultant
James Antony Home
02.2023 - 05.2024
- Proven sales and customer service background. Provided prompt, courteous service to every individual.
- Excellent communication and interpersonal skills
- Managed custom projects by completing initial quotes, design and sample requests.
- Liaised with marketing team to identify and develop sales and promotional events.
- Opened and closed location to uphold successful operations.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Ability to analyze, be proactive and resolve concerns
- Generated personal sales to meet or exceed established sales goals.
- Cultivated positive rapport with fellow employees to boost company morale and promote positive team values.
- Selected furniture, lighting and accessories to enhance design concepts.
- Developed key client relationships by providing design solutions that met needs and budgets without compromising quality or design intent.
- Communicated product information, installation methods and product upgrade options.
- Specified appropriate products and materials to meet project objectives and design scheme.
Front Desk Assistant/Assistant Manager
Kevin Charles Salon
08.2021 - 12.2022
- Oversaw daily operations of salon
- Opened and closed salon
- Provide excellent service to guests upon their arrival, and all throughout their time in the salon/spa
- Ensured all guests had a pleasant experience from beginning to completion of their services
- Ensured salon was "guest ready" including salon product, retail product & refreshment replenishment and salon cleanliness
- Answered phones, booked and confirmed client appointments
- Managed weekly, bi-monthly and monthly orders and purchases of salon products, retail products & refreshments
- Performed daily/weekly deposits
- Managed salon and retail inventory
- Participated in salon meetings and events.
Interior Design
Michelle Delmonico Design
01.2013 - 03.2020
- Specialized in custom window treatments, designed style, fabric selection, fabrication, hardware selection and installation
- Design spaces and rooms for clients, created floor & space plans
- Design concepts per room that reflect client style, budget and lifestyle
- Source furnishings and decor through trade accounts, vendors and artisans
- Design unique custom furniture and manage process with artisans, vendors, and manufacturers
- Perform site measurements and observations
- Effectively communicate with clients, vendors, contractors, sub-contractors, tradespeople and shipping companies
- Designed custom furniture & restoration in collaboration with vendors, upholsterers and artisans
- Designed pool and spa, made selection of style, site location
- This project included all hard surfaces, ornamentation and hardscape
- Managed all installations
Education
Bachelor of Arts - Marketing
Metropolitan State University
Saint Paul, MNSkills
Excel, Word, Design Files, CRM and Payroll Platforms
Timeline
Interior Designer Sales Consultant
James Antony Home
02.2023 - 05.2024
Front Desk Assistant/Assistant Manager
Kevin Charles Salon
08.2021 - 12.2022
Interior Design
Michelle Delmonico Design
01.2013 - 03.2020
Bachelor of Arts - Marketing
Metropolitan State University