Michelle Dempsey
Saugerties,NY
Summary
Driven professional with Front and Back of House experience most recently at Black-Eyed Suzie's Upstate, most relevantly with Bowery Presents venues in NYC (Mercury Lounge, Bowery Ballroom, Music Hall od Williamsburg, Terminal 5). Excelled in high-volume environments. Demonstrated expertise in inventory management and cash handling, embodying reliability and a detail-oriented approach. Team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. VIP hospitality with a smile.
Overview
23
23
years of professional experience
Work History
Baker
Black-Eyed Suzie's Upstate
05.2019 - Current
- Produced consistently high-quality baked goods for customers.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Increased production efficiency through effective time management and multitasking during busy periods.
- Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
Bartender
Bowery Presents (Mercury Lounge, Bowery Ballroom)
04.2001 - 10.2015
- Served high customer volumes during special events, nights, and weekends at all venues
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Hospitality
Bowery Presents
04.2010 - 10.2015
- Fulfilled rider contracts for performing artists
- Provided VIP level service at all venues
Education
Bachelor of Arts - Radio And Television Broadcasting
SUNY At Buffalo
Buffalo, NYSkills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- High volume proficiency
- Friendly and cool :)
- neat as a pin
Timeline
Baker
Black-Eyed Suzie's Upstate
05.2019 - Current
Hospitality
Bowery Presents
04.2010 - 10.2015
Bartender
Bowery Presents (Mercury Lounge, Bowery Ballroom)
04.2001 - 10.2015
Bachelor of Arts - Radio And Television Broadcasting
SUNY At Buffalo
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