Michelle Depue

Provided a variety of support services in connection to the day-to-day operations in a health care environment servicing clients. Acted as first and ongoing point of contact for all clients either by phone or in person. Assisted in patient enrollment, demographic verification, collection of co-pays, scheduling, referring clients and staff to appropriate resources. Provide phone operator relief to include taking messages, scheduling and cancelling appointments, calling to confirm appointments, rescheduling doctors/therapist schedules.

Process all incoming and outgoing patients for a high volume office, Act as support to medical assistants and doctors, Verify all office referrals, Relief for phone operator and scheduler, Send correspondence regarding patient office visits to other attending physicians, Schedule all peritoneal dialysis patients and act as liaison to dialysis unit

Provide support to the National Design Department for Fleetwood Corporate, Coordinate all travel and corporate meetings for the design management team and interior designers, Compile data specification spread sheets from designers for manufacturing plants across the US, Train new interior design assistants

Provide support to eight workers compensation court representatives, Prepare files for court, including maintenance and completion of files for hearings, Distribute outcomes to all doctors, labs, and medical departments of Pacific Hospital, Supply relief reception to more than ten lines