- Enjoy participating in walking for overall physical and mental well-being
- Gardening
- Personal Development and Self-Improvement
- I enjoy helping others and giving back to the community
- Fashion and Style
- Enjoy hobbies that combine physical activity with outdoor exploration
Michelle Deto
Englewood,FL
Summary
Dynamic office secretary and small business owner at Michael Deto Drywall & Painting, adept at building rapport and enhancing customer relations. Proven track record in scheduling appointments and delivering exceptional service, resulting in a loyal client base. Recognized for attention to detail and effective communication, ensuring project success and client satisfaction.
Overview
30
30
years of professional experience
Work History
Office Secretary/Small Business Owner
Michael Deto Drywall & Painting
Englewood, FL
11.1995 - Current
- Managed office correspondence, ensuring timely communication with clients and suppliers.
- Assisted in preparation of reports and presentations for client meetings.
- Provided excellent customer service through prompt response to inquiries, resolving issues quickly and professionally.
- Responded to inquiries from callers seeking information.
- Scheduled appointments and conducted follow-up calls to clients.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed daily operations of drywall and painting projects, ensuring quality workmanship and timely completion.
- Developed and maintained positive client relationships to secure repeat business and referrals.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
Education
High School Diploma -
Mary D. Bradford High School
Kenosha, WI05-1987
Skills
- Scheduling appointments
- Customer relations
- Verbal and written communication
- Organization
- Phone etiquette
- Fast learner
- Follow-up skills
- Building rapport
- Sales expertise
- Friendly, positive attitude
- Multitasking
- Attention to detail
- Dependable and responsible
Interests
Timeline
Office Secretary/Small Business Owner
Michael Deto Drywall & Painting
11.1995 - Current
High School Diploma -
Mary D. Bradford High School