Professional program analyst who excels in delivering actionable insights and driving process improvements. Known for collaborative teamwork and achieving impactful results in dynamic environments. Expertise in data analysis, problem-solving, and program evaluation.
Overview
32
32
years of professional experience
Work History
Management and Program Analyst III/SOC
S&K Technologies, Inc.
Oklahoma City, Oklahoma
12.2023 - Current
Facilitated generation of Service Order Agreements by gathering requirements documents, including Interagency Agreements and cost estimates.
Crafted comprehensive Statements of Work using Microsoft Word to ensure clarity and precision.
Executed scanning and uploading of documents into service order database for streamlined access.
Maintained ongoing collaboration with engineers, project managers, and customers to support service order agreement execution. Managed funding processes across multiple accounting lines with different start and expiration dates. Fostered effective teamwork among program analysts and management for streamlined project delivery. Regularly engaged with stakeholders to clarify requirements and enhance project outcomes.
Manages all records, files, and status regarding all service order agreements designated to assignment
Executes financial reclassification actions as necessary.
Assesses Undelivered Orders (UDOs) affecting aging revenue and expense
Tracked and documented entire lifecycle of agreements while coordinating purchasing, travel, and acquisitions. Compiled detailed reports to analyze contract information and identify spending trends. Performed rigorous data analysis using USA Tracking and Billing System (UTBS) to ensure quality assurance. Monitored expenditures and burn rates for effective budget management.
Ensured compliance with FAA standards while managing service order agreements from inception to completion. Streamlined acquisition processes to enhance operations for NAS Terminal and NDP. Oversaw execution of service orders to maintain stringent FAA regulatory compliance. Enhanced operational efficiency for national defense initiatives through optimized acquisition workflows.
Facilitated thorough gathering and organization of financial and statistical data for detailed reports aimed at upper-level management, multiple work teams, and customers within defined time constraints.
Oversaw project monitoring to identify potential issues and funding shortfalls, implementing corrective measures and recommendations
Revise monthly cost graph utilizing Microsoft Excel and UTBS systems.
Conducts continuous review of Service Order Agreements, evaluating actual costs in relation to projected costs on a monthly basis, and informs management of results.
Executed financial and data entry contributions to Organization’s annual business plan.
Advise on travel regulations while ensuring travel practices align with FAA Logistics Center criteria and government requirements.
Consolidates, analyzes, updates, monitors and reports Fleet Management including fleet inventory oversight and tracking, ensuring program compliance with Federal, State and FAA policies, establishing new inventory and vehicle licensing and tags, maintaining schedules and inventory tracking in Automated Inventory Tracking System (AITS).
Contributes to discussions in meetings with Integrated Product Teams, Program Management Reviews, Service Order, and Centers of Excellence (COE) meetings.
Logs, manages, and interprets labor information through Data Collection and Reporting System (DCRS)
Coordinated development of Services Plan with Program Manager while maintaining database accuracy
Collaborate with team to ensure achievement of Business Plan goals.
Oversee weekly labor hour monitoring to verify plan compliance.
Execute review of monthly purchase card holder packages.
Conducted thorough reviews of purchase card documentation and invoices to ensure compliance. Compiled detailed packages for manager evaluation and approval. Validated acceptance of all related purchase card records.
Management and Program Analyst III
S&K Technologies, Inc.
Oklahoma City, Oklahoma
12.2019 - 12.2023
Constructing detailed Master Project Plan alongside associated schedules for TACCOM Customs and Border Patrol
Reviewing requisitions using Prism/Delphi and procurement records
Continuing to enhance customer relationships within organization
Completed reconciliation and closure of TACCOM Customs and Border Patrol, ensuring accuracy of all submissions
Manage TACCOM Server Orders to ensure meticulous tracking and administration of spending
Compile cost estimates, evaluate quotes, and generate PRs for approval for TACCOM Preventative and Corrective Maintenance.
Generate and finalize estimates for service agreements.
Manage all project activities while tracking milestone timelines.
Streamline transmission and tracking of validated Vetting forms for CBP.
Oversee maintenance of monthly burn rates for each service order through spreadsheets, charts, and graphs
Assemble and deliver monthly financial forecast reports.
Analyze and enhance database containing status updates for TACCOM CBP customers
Provided concise status reports for Weekly FAALC Towers Maintenance & Repair Program discussions with Customs and Border Patrol.
Generate and manage monthly financial report.
Management and Program Analyst II
S&K Technologies, Inc.
Oklahoma City, Oklahoma
12.2018 - 12.2019
Scheduled training sessions for full-time employees and contractors efficiently. Maintained accurate training records in the matrix. Communicated regularly with instructors to facilitate training processes.
Oversaw documentation of ten required training certificates for FTEs and Contractor technicians
Assessed training expenses while evaluating number of FTEs and contractors needed for next fiscal year
Oversee transmission of Contract Authorization forms for Contractors.
Facilitated scheduling by sending calendar invites and reminders for all training sessions while documenting no-shows and non-completions to section managers
Supervise and adjust all FTEs and Contractors in eLMS.
Process time and attendance in Castle
Manage and revise leave and overtime documentation
Enhance and uphold SME standards
Updated, maintained, and reported Archibus data
Enhance TWR workflows
Revise and sustain COOP (Telephone roster and emergency contact directory)
Coordinate conference room requests and refresh Admin Calendar
Produced weekly Life of Agreement reports to track service order progress. Updated and maintained SOA tasks on KSM site for all service orders.
Generate JONS and funding strings within DCRS for Service Order Agreement
Updated and maintained KSN for AMI-2000 Service Order Agreements
Coordinated with external partners to expand program reach and impact, building beneficial relationships that supported program goals.
Managed cross-functional teams, resulting in successful completion of program objectives.
Reviewed program implementation plans to assess risk and feasibility.
Spearheaded development of new tracking system, significantly improving accuracy and reliability of program data.
Management and Program Analyst / Training Coordinator
CSD dba SJ Innovations, LLC, OKC, Oklahoma
Oklahoma City, Oklahoma
12.2015 - 12.2018
Coordinated training schedules for FTEs and contractors, inputting completed training into matrix, and communicating with instructor.
Oversaw documentation of ten required training certificates for FTE and Contractor technicians
Managed tracking of ten mandatory training certificates for FTEs and Contractor technicians.
Oversaw dispatch of Contract Authorization forms for Contractors
Facilitated sending calendar invites and reminders for all scheduled training to attendees while reporting no-shows and non-completions to Section Managers
Maintain and update all FTE’s and Contractors in eLMS
Process time and attendance in Castle
Implement and update leave and overtime report
Revise and sustain SME.
Updated, maintained, and reported Archibus system
Streamline TWR processes
Revise and sustain COOP (Telephone roster and Emergency contact list).
Organize conference room reservations and maintain Admin Calendar
Distribute Delegation of Authority documentation
Execute monthly Item Manager report
Trained and mentored 25 new personnel hired to fulfill various roles.
Facilitated effective communication between team members, fostering a positive work environment conducive to collaboration.
Established strong relationships with vendors and suppliers, negotiating favorable contracts that supported program needs while minimizing costs.
Accounts Payable Clerk
Reynolds Ford of OKC, Inc., OKC, Oklahoma
Oklahoma City, Oklahoma
08.2014 - 12.2015
Processed and posted invoices to ensure timely payment. Executed invoice payments accurately and efficiently.
Audit monthly statements for discrepancies and corrections
Sublet Schedule
Record and validate gas receipts
Prepared vendor invoices and processed incoming payments.
Reviewed vendor invoices for appropriate documentation and validity prior to payment.
Reduced late payment penalties by closely monitoring due dates and managing timely payments.
Maintained good working relationships with vendors and resolved disputes.
Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
Maintained high level of data integrity by consistently updating vendor information in the system accurately.
Office Manager
Quantum Fire Inc., Aransas Pass, Texas
Aransas Pass, Texas
12.2010 - 06.2013
Managed scheduling and documentation for Board of Directors meetings
Managed payroll distribution to all employees
Administer comprehensive management of office correspondence
Accountable for accounting functions including Accounts Payable and Accounts Receivable
Organized meeting appointments
Coordinated product distribution
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Owner/Manager
Salon One & Boutique, Corpus Christi, Texas
Corpus Christi , TX
10.1993 - 12.2010
Devised comprehensive marketing strategies aimed at driving business growth
Managed appointment scheduling
Managed procurement of supplies
Maintained financial records of business
Generated reports for state inspectors
Cultivated positive working relationships with staff and clients
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Consulted with customers to assess needs and propose optimal solutions.
Regional Performing Artist
Redken Corporation, Corpus Christi, Texas
01.1995 - 10.1997
Coordinated regional trade shows, seminars, and classes
Executed and directed training classes
Spearheaded curriculum development for training classes.
Formulated strategies to enhance product visibility
Accountable for model preparation
Conducted public speaking engagements focused on products and methodologies
Developed unique stage presence through rigorous practice, captivating audiences at every performance.
Collaborated with fellow artists for seamless performances, resulting in increased bookings and positive reviews.
Education
All mandatory eLMS training
01.2023
Managing Communication, and Risks
01.2023
No Degree - DOT Hazmat Training
Safety Unlimited, Inc.
Port Aransas, Texas
05.2001 -
Graduate Certificate - Business/Cosmetology
Del Mar College
Corpus Christi, Texas
05.2001 -
Skills
Strong team building skills
Dedicated work ethic
Strong ability to follow directions from managers and team members
Experienced in data management and reporting tools
QuickBooks proficiency
Skilled in operating office equipment
Timeline
Management and Program Analyst III/SOC
S&K Technologies, Inc.
12.2023 - Current
Management and Program Analyst III
S&K Technologies, Inc.
12.2019 - 12.2023
Management and Program Analyst II
S&K Technologies, Inc.
12.2018 - 12.2019
Management and Program Analyst / Training Coordinator