Michelle Dewey
Program Analyst/Accounting
Bethany,OK
Summary
Highly organized project manager with a strong background in operations support and service order management. Demonstrated success in improving workflow efficiency and budget precision across various projects. Expertise in collaborating with diverse teams and coordinating with vendors to meet tight deadlines and exceed service expectations.
Overview
32
32
years of professional experience
Work History
Management and Program Analyst III/SOC
S&K Technologies, Inc.
12.2023 - Current
- Drafted requirements documents, including Statements of Work and cost estimates for Service Order Agreements.
- Collaborated with engineers, project managers, customers, and management to execute service order activities.
- Monitored project budgets and maintained documentation to ensure financial compliance.
- Conducted detailed data analysis on agreements, purchasing data, and expenditures.
- Ensured adherence to FAA and Acquisition Law policies in service order agreements.
- Compiled financial and statistical data for internal and external reporting.
- Analyzed Fleet Management data to deliver actionable insights.
Management and Program Analyst III
S&K Technologies, Inc.
12.2019 - 01.2023
- Developed master project schedules for TACCOM Customs and Border Patrol operations.
- Conducted requisition reviews in Prism/Delphi while managing purchase logs effectively.
- Ensured accurate reconciliation and closure of entries for TACCOM Customs and Border Patrol, matching validations with financial records.
- Estimated costs, researched quotes, and prepared purchase requests for maintenance and service agreements.
- Generated monthly financial forecasts to inform stakeholders of budgetary status.
- Maintained an updated status database for TACCOM CBP customer operations.
- Drafted concise status reports for discussion during Weekly FAALC Towers Maintenance & Repair meetings.
- Tracked monthly financial performance related to TACCOM Service Orders for the Customs and Border Patrol.
Management and Program Analyst II
S&K Technologies, Inc.
12.2018 - 12.2019
- Scheduled training for FTEs and contractors, ensuring timely completion and instructor coordination.
- Maintained employee records using automated project management programs.
- Produced monthly item manager reports while managing workflow and funding strings for Service Order Agreements.
Management and Program Analyst / Training Coordinator
CSD dba SJ Innovations, LLC, OKC, Oklahoma
12.2015 - 12.2018
- Facilitated training schedule coordination for full-time employees and contractors, enhancing training efficiency.
- Tracked completed training in matrix for accurate compliance documentation.
- Ensured mandatory training certificates were current for technicians, managing contract authorizations.
- Revised leave and overtime reports for improved accuracy in labor tracking.
Accounts Payable Clerk
Reynolds Ford of OKC, Inc., OKC, Oklahoma
08.2014 - 12.2015
- Executed posting and payment of invoices to streamline cash flow.
- Conducted monthly statement reconciliations for precise financial reporting.
- Managed sublet schedule to maximize occupancy rates.
- Posted and reconciled gas receipts, enhancing expense management.
Office Manager/Secretary to Board of Directors
Quantum Fire Inc., Aransas Pass, Texas
12.2010 - 06.2013
- Performed accounts payable and receivable functions alongside payroll processing.
- Scheduled meetings and managed office correspondence to enhance communication flow.
- Oversaw product shipping processes to maintain efficiency in logistics operations.
Owner/Manager
Salon One & Boutique, Corpus Christi, Texas
10.1993 - 12.2010
- Created comprehensive marketing strategies that boosted business visibility.
- Managed appointment scheduling to improve operational efficiency.
- Procured necessary supplies, ensuring optimal inventory levels.
- Prepared detailed accounting reports for state inspectors, facilitating regulatory adherence.
Regional Performing Artist
Redken Corporation, Corpus Christi, Texas
01.1995 - 10.1997
- Delivered presentations on products and methods to engage diverse audiences.
- Coordinated regional trade shows, seminars, and classes for product demonstrations.
- Developed comprehensive strategies aimed at promoting products and increasing market reach.
Education
All mandatory eLMS training
Oklahoma City01.2023
Managing Communication, and Risks
Oklahoma City01.2023
DOT Hazmat Training
Safety Unlimited, Inc.
Port Aransas, Texas01.2012
Business/Cosmetology
Del Mar College
Corpus Christi, Texas01.1993
Skills
Service order management
Project budgeting and forecasting
Operations coordination
Cost control and reporting
Scheduling and resource allocation
Vendor and stakeholder communication
Process optimization
Team building
Multi-tasking
Communication skills
Work ethic
Negotiation skills
Problem solving
Planning and coordination
Time management
Microsoft Office Suite proficiency
Office equipment operation
Timeline
Management and Program Analyst III/SOC
S&K Technologies, Inc.
12.2023 - Current
Management and Program Analyst III
S&K Technologies, Inc.
12.2019 - 01.2023
Management and Program Analyst II
S&K Technologies, Inc.
12.2018 - 12.2019
Management and Program Analyst / Training Coordinator
CSD dba SJ Innovations, LLC, OKC, Oklahoma
12.2015 - 12.2018
Accounts Payable Clerk
Reynolds Ford of OKC, Inc., OKC, Oklahoma
08.2014 - 12.2015
Office Manager/Secretary to Board of Directors
Quantum Fire Inc., Aransas Pass, Texas
12.2010 - 06.2013
Regional Performing Artist
Redken Corporation, Corpus Christi, Texas
01.1995 - 10.1997
Owner/Manager
Salon One & Boutique, Corpus Christi, Texas
10.1993 - 12.2010
All mandatory eLMS training
Managing Communication, and Risks
DOT Hazmat Training
Safety Unlimited, Inc.
Business/Cosmetology
Del Mar College