Open To Work
Michelle Diabo
Cape Coral,FL
Summary
Dynamic O/N Coach at Walmart with a proven track record in enhancing team performance through effective training programs and strong verbal communication. Recognized for fostering a positive work environment and implementing process improvements that boosted efficiency. Adept at mentoring staff and driving accountability, leading to increased team cohesion and morale.
Overview
10
10
years of professional experience
Work History
O/N Coach
Walmart
08.2022 - Current
- Assisted in developing training programs to enhance athlete performance and skills.
- Supported coaching staff in organizing practice schedules and team activities.
- Provided feedback on player techniques to foster skill improvement and growth.
- Helped maintain a positive team environment to encourage collaboration and sportsmanship.
- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
- Fostered positive and inclusive team environment, leading to increased team cohesion and morale.
- Offered constructive feedback to associates to help reach goals.
- Developed relationships with associates to provide ongoing support and encouragement.
- Developed and delivered effective and engaging coaching sessions to improve performance.
- Promoted proper stretching, warmups and conditioning exercises to prevent work injuries.
- Assisted associates in setting and achieving personal and professional goals.
- Facilitated team building activities to improve communication, collaboration and productivity.
- Utilized various coaching models and techniques to maximize associates success.
- Provided guidance to associates in overcoming challenges and identifying opportunities.
- Encouraged associates to find creative solutions to problems and maintain motivation.
- Assisted associates with developing strategies to manage stress and increase productivity.
- Analyzed associates feedback to adjust coaching sessions accordingly.
Team Lead
Walmart
01.2016 - Current
- Led team in daily operations, ensuring efficient workflow and high productivity standards.
- Mentored junior staff, fostering skill development and enhancing team performance.
- Implemented process improvements, reducing operational bottlenecks and increasing efficiency.
- Coordinated project timelines and resources to meet strategic goals and deadlines.
- Monitored key performance indicators, driving accountability and continuous improvement initiatives.
- Collaborated with cross-functional teams to align project objectives with organizational strategy.
- Resolved escalated issues promptly, maintaining positive relationships within the team.
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Coached team members in techniques necessary to complete job tasks.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
- Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
- Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decision making.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Assisted in recruitment to build team of top performers.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Evaluated customer needs and feedback to drive product and service improvements.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Educated staff on organizational mission and goals to help employees achieve success.
- Devised and implemented processes and procedures to streamline operations.
- Collected, arranged, and input information into database system.
- Conducted regular reviews of operations and identified areas for improvement.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Maintained database systems to track and analyze operational data.
- Gathered, organized and input information into digital database.
- Developed effective improvement plans in alignment with goals and specifications.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Generated reports detailing findings and recommendations.
- Frequently inspected production area to verify proper equipment operation.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Led cross-functional teams to enhance operational efficiency and improve workflow processes.
- Developed training programs for team members, fostering skill development and knowledge sharing.
- Implemented inventory management systems, optimizing stock levels and reducing waste.
- Coordinated scheduling to ensure adequate staffing during peak hours, enhancing customer service experience.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Spearheaded safety initiatives, ensuring compliance with regulations and improving workplace safety standards.
- Streamlined communication between departments, facilitating collaboration on projects and initiatives.
- Mentored junior staff, promoting professional development and improving team performance metrics.
- Analyzed sales data to identify trends, informing strategic decisions that drove revenue growth.
Education
GED -
On-Line
Skills
- Strong verbal communication
- Team leadership
- Approachable demeanor
Timeline
O/N Coach
Walmart
08.2022 - Current
Team Lead
Walmart
01.2016 - Current
GED -
On-Line
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