Michelle Dickson
Irvington,NJ
Summary
Proficient Mammography Technologist successful at performing accurate scans to meet load requirements in high -volume environments. Enthusiastic individual with superior skills in working with team-based and independent capacities. Experience in capturing high-quality diagnostic images using stationary equipment. As well as properly positioning patients and safeguarding patients against radiation exposure. I also offer strong administrative skills and expertise in various electronic health record programs, bringing strong work ethic and excellent organizational skills to any setting.
Overview
10
10
years of professional experience
Work History
Mammography Technologist
New Jersey Imaging Network
Clifton, NJ
09.2021 - Current
- Completed diagnostic mammograms, and other breast screenings.
- Captured and developed images following physicians' orders allowing proper diagnosis and treatment.
- Fostered relationships with patients to minimize patient anxiety and distress, and enhance cooperation.
- Verified patient details before completing procedures.
- Educated patients on diagnostic imaging processes and positioning, and counseled patients to address concerns and answer inquiries.
- Tested patients to gather information on wide range of illnesses and diagnoses.
- Provided assistance to physicians and other technologists during complex procedures.
- Prepared examination rooms between appointments by cleaning surfaces and restocking supplies.
- Offered assistance in dressing or changing seriously ill, injured and disabled patients.
- Helped patients feel comfortable with procedures by explaining steps and answering questions.
- Prepared contrast material, radiopharmaceuticals and anesthetic or antispasmodic drugs under direction of radiologists.
- Maintained imaging equipment, assessing for issues and proper functionality after each use, troubleshooting concerns and escalating major issues to maintenance staff.
- Generated precise images of target body areas to aid physicians in diagnosing patients' issues.
X-Ray Technologist
University Hospital
Newark, NJ
08.2020 - 09.2021
- Utilized mobile imaging and x-ray equipment in a trauma center, operating rooms, emergency rooms and patient bedsides.
- Applied workplace safety rules consistently to prevent immediate danger to patients and reduce exposure to radiation.
- Identified patient risk factors and adjusted procedures to minimize injury.
- Established and maintained proper aseptic techniques during all patient encounters.
- Helped patients feel comfortable before, during and after procedures by employing calming techniques, answering questions and offering physical support.
- Organized supplies and restocked work areas for accessibility to all lab personnel.
- Maintained highest levels of quality, safety and patient confidentiality by following hospital and regulatory guidelines when collecting patient information and conducting imaging procedures.
- Educated patients on diagnostic imaging processes and positioning, and counseled patients to address concerns and answer inquiries.
Secretary/ Technician
Cardiac Services - Overlook Medical Center
Summit, NJ
03.2017 - 05.2021
- Answering phones by the second ring and greeted callers enthusiastically.
- Supply inventory and ordering, restocking supplies, supply procurement.
- Preparing and maintaining patient charts, tracking patient flow in and out of the unit, and filing as needed.
- Demonstrate effective communication skills with patients, families, team members, and interdepartmentally.
- Ensure patient/family expectations are exceeded.
- Proficient at coordination and prioritization of duties to ensure efficiency, accuracy, and timeliness of patient care and work flow.
- Assisting patients in completing all necessary forms and documents
- Check patient data including insurance, demographic and health history to ensure all information is current.
- Scheduled, rescheduled and handled cancelled appointments for patients.
- Directed all phone messages and relayed them to the appropriate personnel.
Patient Access Associate
Jersey City Medical Center
Jersey City, NJ
07.2016 - 03.2017
- Provides front-door customer service to patients and orients patients to the registration/admission process.
- Performs all duties related to the pre-registration, registration, and financial clearance processes for all patients (emergency, ambulatory and in-patients).
- Responsible for collecting proper data to insure hospital bills will be paid by a third party payer or the patient.
- Responsible for identifying, collecting and reconciling patient liabilities on a routine basis.
- Register patients seeking services in the hospital for outpatient, emergency room & inpatient treatment in friendly, accurate, timely manner.
- Strives to minimize patient wait time prior to patient arrival to the treatment area improving customer satisfaction as it relates to the registration process and general communications.
- Performs all duties in a manner in which promotes team concepts.
Education
Associate of Applied Science - Radiography
Essex County College
Newark, NJ05.2020
High School Diploma -
Rahway High School
Rahway, NJ06.2010
Skills
- Team oriented
- Biopsy procedures
- DEXA Bone Scan
- Diagnostic imaging
- Screening mammography
- Fluoroscopy
- Proficient computer skills
- Exceptional customer service skills
- Professional demeanor
- Strong patient relations
- Goal- oriented
- Strong work ethic
- Professional phone etiquette
- Excellent multitasking capability
- Patient safety proficiency
- Patient privacy and confidentiality
- Electronic medical records
- Charting
- Communication skills
- Customer satisfaction
- Inventory
- Epic User
- PACS
References
Emilo Ramon- Supervisor of Radiology Department University Hospital - 908-256-0835
Maria Delauro- Supervisor of Cardiac Services Overlook Medical Center - 908-522-2261
Krinsy Campos- Lead Tech of New Jersey Imaging Network 646-241-5228.
Timeline
Mammography Technologist
New Jersey Imaging Network
09.2021 - Current
X-Ray Technologist
University Hospital
08.2020 - 09.2021
Secretary/ Technician
Cardiac Services - Overlook Medical Center
03.2017 - 05.2021
Patient Access Associate
Jersey City Medical Center
07.2016 - 03.2017
Associate of Applied Science - Radiography
Essex County College
High School Diploma -
Rahway High School