Michelle Dieffenbacher
Highland,CA
Summary
Dedicated tugger driver with expertise in safe driving practices and warehouse operations. Proven ability to enhance workplace efficiency and conduct training initiatives in hazardous materials handling.
Overview
9
9
years of professional experience
Work History
Tugger Driver
Fed Ex Ground
Rialto, CA
10.2019 - 01.2024
- Operated tugger to transport materials efficiently across warehouse environment.
- Coordinated loading and unloading of freight, ensuring accurate placement in designated areas.
- Conducted routine inspections on tugger equipment to maintain operational safety and reliability.
- Assisted in training new drivers on safe handling practices and operational protocols.
- Maintained cleanliness and organization of work area, adhering to safety regulations consistently.
- Increased workplace efficiency by operating tugger vehicles in a safe and timely manner.
- Supported loading and unloading processes, ensuring timely completion of orders for customer satisfaction.
- Communicated effectively with team members to coordinate tasks and maintain a smooth workflow.
Horseback Riding Instructor
Heartland Farms Inc
Redlands, CA
03.2017 - 09.2019
- Ensured safety protocols during all riding sessions, maintaining a secure environment for students.
- Developed and executed lesson plans tailored to individual rider skill levels.
- Conducted assessments of rider progress, providing feedback to foster skill advancement and confidence.
- Mentored junior instructors, enhancing teaching strategies and improving overall instructional quality.
- Promoted communication with students and parents, addressing concerns to enhance customer satisfaction.
- Promoted responsible horse care by educating students on proper grooming techniques and equipment maintenance.
- Improved student horsemanship skills through personalized instruction and hands-on demonstrations.
- Supported students needing extra assistance in learning basic tenets of horseback riding with patience and deliberation.
- Educated students on proper hoof care, vitamin and food supplements and proper conditions for horse health maintenance.
- Taught proper communication and riding commands for optimal control and safety around horses.
- Developed strong relationships with clients, resulting in repeat bookings and positive word-of-mouth referrals.
Ranch Manager
Benchmark
Yucaipa, CA
10.2014 - 05.2019
- Supervised daily operations to ensure optimal livestock care and facility maintenance.
- Implemented sustainable land management practices to enhance pasture productivity and soil health.
- Coordinated feeding schedules, ensuring nutritional needs of livestock were consistently met.
- Developed training programs for staff on animal husbandry techniques and safety protocols.
- Led strategic planning initiatives for long-term ranch development, focusing on profitability and sustainability.
- Examined animals for signs of sickness and overall herd health.
- Enhanced animal welfare through proper nutrition, healthcare, and monitoring procedures.
- Maintained comprehensive records of livestock health, breeding, and sales transactions for accurate reporting.
- Worked closely with employees to improve practices, techniques and safety choices, optimizing performance, and minimizing waste.
- Coordinated logistics for transportation of livestock to auctions or processing facilities ensuring timely delivery without undue stress on animals.
- Conducted regular safety inspections to minimize risks associated with equipment usage or hazardous conditions on the ranch grounds.
- Optimized employee performance through regular training sessions, performance evaluations, and constructive feedback.
- Fed and watered over 10 horses and goats animals according to strict feeding schedules and dietary needs.
Education
Associate of Arts - Pre Requisites
Crafton Hills College
Yucaipa, CA06-2008
High School Diploma -
Redlands Senior High School
Redlands, CA06-1997
Skills
- Professionalism and punctuality
- Safe driving practices
- Loading dock procedures
- Forklift operation experience
- Warehouse operations
- Hazardous materials handling
- Teamwork and collaboration
- Multitasking
Timeline
Tugger Driver
Fed Ex Ground
10.2019 - 01.2024
Horseback Riding Instructor
Heartland Farms Inc
03.2017 - 09.2019
Ranch Manager
Benchmark
10.2014 - 05.2019
Associate of Arts - Pre Requisites
Crafton Hills College
High School Diploma -
Redlands Senior High School