Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle DiMascio

Longwood,FL

Summary

Highly organized and self-motivated professional experienced in project management, team development and process improvement. Skilled in developing and implementing strategies to increase efficiency and performance. Passionate about driving business growth and creating positive work environment.

Overview

18
18
years of professional experience

Work History

Associate Director -Global Payroll

VERIZON COMMUNICATIONS, INC.
10.2016 - Current
  • Manage a team of 30+ employees within Payroll Transaction and Enterprise Validation which encompasses global banking, auditing, time reporting, short-term disability pay, deductions, garnishments, special payments, terminations, internal controls, and reporting.
  • Accurately report metrics on Payroll processing and compliance ensuring our processes align with industry benchmarks
  • Provide guidance and support to decision-makers on strategy, policy, and technical issues based on significant quantitative and qualitative analysis
  • Continually review Payroll work practices and procedures for better operational efficiency, and proactively identify and resolve potential issues in Payroll transactions and processes
  • Drive standardization and consistent application of processes, policies, and procedures across Global Payroll.
  • Lead cross-functional teams to achieve project milestones and deliver high-quality results.
  • Managed cross-functional teams for multiple large-scale projects, successfully completing each on time and within budget constraints.
  • Mentored junior staff members, providing guidance on professional development opportunities and career progression paths within the company.
  • Establish strong relationships with key industry partners, creating mutually beneficial opportunities for growth and collaboration.
  • Improve overall team efficiency by streamlining project management processes and implementing new collaboration tools.
  • Assist senior leadership in managing all aspects of operations.
  • Assess risks associated with team activities and implement appropriate procedures to mitigate potential problems.
  • Implement data-driven decision-making strategies, leading to more informed business choices and positive outcomes.
  • Reduce operational costs by identifying inefficiencies and implementing cost-saving measures in various departments.
  • Enhance employee performance through targeted training programs and regular feedback sessions, resulting in higher productivity levels.
  • Review proposed regulatory changes and evaluate potential impacts on business operations.
  • Maintain compliance with industry regulations while adapting to changes in legislation or best practices as needed.
  • Define clear targets and objectives and communicate to other team members.
  • Foster a culture of continuous improvement by encouraging staff to share innovative ideas and providing resources for professional development.

Manager – Global Payroll

VERIZON COMMUNICATIONS, INC.
01.2014 - 10.2016
  • Payroll lead for Acquisitions and Divestitures to ensure a smooth and timely transition to Payroll Systems and interacting with cross-functional teams internally and externally
  • Led the Strategic Transfer Team for all employee transfers which included working with a diversified team across several functional teams throughout the business
  • Worked with various stakeholders to ensure employees were aligned in the correct legal entities and hierarchy structure for accurate accounting, regulatory, and tax processing
  • Led multi-functional team from various lines of business directing the team to deliver requirements accurately and within the constraints of the functional employee transfers to align the business
  • Created and oversaw the implementation of Business Requirements Documents for various projects within Payroll
  • Led testing efforts, and requirements documentation and oversaw production execution ensuring minimal impact
  • Implemented numerous process improvements, including streamlining the strategic transfer process for various business partners
  • Supported the implementation of a time reporting management system (VZ Time) across Verizon (ongoing for both US and International).
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.

Senior Consultant – Global Payroll

VERIZON COMMUNICATIONS, INC.
03.2012 - 10.2014
  • Responsible for validating updates to PeopleSoft, Workbrain, Time and Labor, and Gross Pay Module systems ensuring compliance and timeliness.
  • Led change management processing within payroll working with cross-functional teams
  • Created training documentation and classes related to changes and implementations within PeopleSoft, Workbrain, and Gross Pay Module
  • Assisted in various cross-functional projects including testing, documentation, and implementation
  • Assisted in the successful implementation of consolidated PeopleSoft HR and Payroll system to improve, standardize, and enhance payroll processing
  • Implemented a customized internal system upload engine for earnings, tax, and pay adjustments to PeopleSoft Payroll System
  • Implemented FLSA standardization processing for all management employees through a 3rd party vendor

Supervisor – Payroll

VERIZON COMMUNICATIONS, INC.
06.2006 - 03.2012
  • Supervised both management and union employees in the Payroll Tax Processing Department which required assistance with employee inquiries, W4 updating, W2C processing, employee updates, balance adjustments and knowledge of taxation requirements related to federal, state and local laws
  • Knowledge of labor contracts, absence administration, and daily administrative functions related to supervising employees
  • Provided support to the Payroll Tax Remittance team by balancing, reviewing, and processing payroll tax payments and returns for all Verizon companies and applicable federal, state, and local jurisdictions
  • Completed testing, validation, implementation, compliance and distribution of employee W2s each year
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Achieved results by working with staff to meet established targets.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Education

Bachelor of Science - Business Management

Strayer University
Lake Mary, FL

Skills

  • Mergers and acquisitions
  • US Payroll compliance and regulatory expertise
  • Project development and execution
  • Systems conversion and implementation
  • Performance metrics
  • Process improvement and project management
  • Federal, state & local payroll tax knowledge
  • Shared services functions
  • Team Collaboration and Leadership
  • Critical Thinking
  • Project Management
  • Strategic leadership

Timeline

Associate Director -Global Payroll

VERIZON COMMUNICATIONS, INC.
10.2016 - Current

Manager – Global Payroll

VERIZON COMMUNICATIONS, INC.
01.2014 - 10.2016

Senior Consultant – Global Payroll

VERIZON COMMUNICATIONS, INC.
03.2012 - 10.2014

Supervisor – Payroll

VERIZON COMMUNICATIONS, INC.
06.2006 - 03.2012

Bachelor of Science - Business Management

Strayer University

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Michelle DiMascio