Michelle Dixon
Liverpool,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Admin Assistant Clinic
Access CNY
Syracuse
08.2023 - Current
- Run daily reports, gather insurance authorization and reconcile weekly.
- Assist with day-to-day operations, working efficiently and productively with all team members.
- Manage Staff calendars and updates
- Update Excel Documents
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Send and receive faxes
Customer Service Associate
Kohls Corp
08.2018 - Current
- Delivered fast, friendly and knowledgeable service for routine questions and service
- Educated customers on special pricing opportunities and company offerings
- Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines
- Trained new hires on products and services, best practices and protocols to reduce process gaps
- Operated multi-line phone system and online messaging system to communicate with customers.
Receptionist
Access CNY
Syracuse, NY
11.2022 - 08.2023
- Answer and direct incoming calls using multi-line telephone system
- Serve visitors by greeting, welcoming and directing to appropriate personnel
- Manage Reception and Conference Room Schedule
- Clean and sanitize clinical and reception areas
- Human resources and clinical support as needed.
Child Care
Self Employed Web
09.2007 - 11.2022
- Provide instructional organized play
- Cared for multiple families children
- Educational activities & Field trips.
Education
High School Diploma -
Camden Central High School
Camden, NY06.1993
Skills
- Multi-Line Telephone Skills
- Organized
- Multi Tasking Efficient
- Customer Service Oriented
- Visitor and Customer Relations
- Courteous and Professional
- Prioritization and Time Management
- Administrative Support
- Data Entry and Database Software
- Scheduling and Calendar Management
- Outlook, word and Excel capable
Timeline
Admin Assistant Clinic
Access CNY
08.2023 - Current
Receptionist
Access CNY
11.2022 - 08.2023
Customer Service Associate
Kohls Corp
08.2018 - Current
Child Care
Self Employed Web
09.2007 - 11.2022
High School Diploma -
Camden Central High School