Michelle Doane
Kingman,AZ
Summary
Detail-oriented healthcare support professional with a background in documentation, records control, patient messaging, handoffs, and inventory audits. Comfortable working across clinical and administrative tasks, maintaining organized information, and following established procedures to support continuity and efficiency.
Overview
4
4
years of professional experience
Work History
Medication Aide
Westhaven Villa
Aberdeen, WA
09.2023 - 07.2025
- Completed medication administration record (MAR) documentation and routine records accurately and according to established procedures.
- Maintained accurate electronic health records for resident care, medications, vitals, referrals, messages, and handoffs, ensuring comprehensive documentation for quality care.
- Communicated relevant information through referrals, messages, and shift handoffs to support continuity of care.
- Participated in inventory and documentation audits and helped maintain organized medication and supply records.
- Performed routine safety checks and followed established procedures for resident care and documentation.
- Managed multiple overnight responsibilities while ensuring accuracy and attention to detail in all tasks, supporting effective resident care.
Medical Assistant
Westcare / Healthcare Clinic
Lacey, WA
10.2021 - 02.2022
- Supported daily clinical and administrative operations in busy healthcare setting serving scheduled patients, walk-ins, occupational health patients, and work/DOT physicals.
- Used electronic health record systems, including Epic, Cerner, PointClickCare, and DrChrono, for scheduling, charting, orders, laboratory information, and patient documentation.
- Entered and checked information in electronic records while maintaining accuracy and completeness.
- Coordinated communication among providers, patients, and front-office staff to enhance operational efficiency.
- Coordinated information among providers, patients, and front-office staff to keep daily operations moving efficiently.
- Managed competing priorities in high-volume environment while adhering to established procedures and timelines.
- Managed multiple competing priorities in a high-volume environment while following established procedures and timelines.
- Developed new-hire pocket notebook and orientation packet to streamline workflow and standardize onboarding process.
- Maintained awareness of confidential patient information and importance of accurate documentation and proper information handling.
Education
Associate of Applied Science - AI Software Engineering
Maestro College Online
09-2026
Medical Assistant Program -
Charter College
Yakima, WA01-2021
High School Diploma -
Burr & Burton Academy
Manchester, VT06-2006
Skills
- Medical Records & Documentation
- Electronic Health Records (EHR)
- EHR systems
- Medical documentation
- Data Entry & Information Accuracy
- Report & Data Collection
- Medication Inventory Management
- Records & File Management
- Document Organization
- Spreadsheet Management
- Scheduling & Administrative Support
- Microsoft Office
- Microsoft Office tools
- Prioritization & Time Management
- Written & Verbal Communication
- Healthcare Administrative Workflows
- Confidential Patient Information
Personal Information
Title: GENERAL OFFICE CLERK | HEALTHCARE ADMINISTRATION | RECORDS & DATA SUPPORT
Timeline
Medication Aide
Westhaven Villa
09.2023 - 07.2025
Medical Assistant
Westcare / Healthcare Clinic
10.2021 - 02.2022
Associate of Applied Science - AI Software Engineering
Maestro College Online
Medical Assistant Program -
Charter College
High School Diploma -
Burr & Burton Academy