Michelle Dolan
Avon,CO
Summary
Knowledgeable Desired Position with robust background in landscape management and crew oversight. Proven track record of leading teams in creating and maintaining aesthetically pleasing and functional outdoor spaces. Demonstrated expertise in project planning and execution, ensuring high standards and timely completion.
Professional landscaping expert equipped with thorough understanding of landscape design, plant care, and maintenance techniques. Highly skilled in leading teams, ensuring projects meet high standards, and adapting to changing needs. Strong emphasis on collaboration, reliability, and achieving tangible results. Proficient in operating landscaping equipment, managing schedules, and executing detailed plans with precision.
Experienced with managing landscape projects from conception to completion, ensuring client satisfaction and project efficiency. Uses effective communication and leadership skills to guide teams in achieving project goals. Track record of ensuring safety compliance and maintaining high standards of workmanship.
Landscape professional with comprehensive experience in landscape design, implementation, and maintenance. Known for delivering high-quality results through effective team collaboration and adaptability to changing project needs. Strong skills in site assessment, plant care, and equipment operation, paired with reliable and flexible work ethic.
Overview
20
20
years of professional experience
Work History
Snowboard Instructor
Beaver Creek Resort
Avon, CO
11.2015 - Current
- Evaluated student progress regularly, adjusting lesson plans as needed to ensure continued improvement in skills and confidence on the slopes.
- Created customized training programs for intermediate-level riders focused on honing specific techniques relevant to their goals.
- Enhanced student performance by developing and implementing engaging snowboarding lessons tailored to individual skill levels.
- Boosted customer satisfaction by providing personalized guidance and support throughout the snowboarding sessions.
- Engaged beginners in basic snowboarding skills while maintaining a fun environment that encouraged ongoing participation.
- Provided exceptional customer service by promptly addressing concerns or issues related to lessons or equipment rental.
- Promoted a culture of inclusivity by adapting teaching strategies for students with varying physical abilities or learning styles.
- Fostered a supportive learning environment where students felt comfortable asking questions and sharing experiences with fellow participants.
- Maintained optimal physical condition and stamina for continuous teaching and demonstrations.
- Demonstrated snowboarding techniques based on established course framework and student ability levels.
- Collaborated with fellow instructors to design innovative lesson plans, maximizing learning opportunities for diverse groups of students.
- Organized and led Number weekly classes and Number individual sessions.
- Organized group outings for advanced students, fostering camaraderie among participants while exposing them to new challenges on different slopes.
- Improved safety awareness among students through comprehensive instruction on equipment maintenance, slope etiquette, and injury prevention techniques.
- Utilized variety of snowboarding and ski techniques to impart knowledge and customized instruction to individual skill levels.
- Supported resort operations by effectively managing group bookings, scheduling lessons, and providing timely communication to both students and instructors.
Landscape Foreman
Sperry Ventures
Wolcott, CO
04.2022 - 04.2024
- Operated skid steers, wheel loaders, forklifts, and yard goats.
- Answered questions and addressed customer concerns according to rigorous timetables, supporting diverse lawn health and landscape development requests.
- Maintained grounds by trimming, weeding, and general clean-up.
- Streamlined project timelines by effectively managing crew members, delegating tasks, and coordinating resources.
Landscape Worker
Fitz Landscaping
Wolcott, CO
05.2018 - 05.2021
- Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
- Installed sod, seeded lawns, or hydroseeded areas for new turf establishment or lawn repair purposes.
Pantry Cook
Somerset Inn
Troy, MI
08.2011 - 11.2014
- Ensured timely preparation of all pantry items, allowing for efficient plating during peak service hours.
- Sustained a well-organized workspace enabling efficient multitasking while maintaining high quality standards.
- Supported kitchen staff during high-volume service periods, contributing to team success and customer satisfaction.
- Prepared a variety of cold appetizers, salads, and desserts according to established recipes and guest preferences.
- Demonstrated flexibility by adapting to changing menu requirements or dietary restrictions as needed.
- Maintained a clean and sanitary work environment, adhering to strict food safety guidelines.
- Cleaned and sanitized pantry station at end of shift.
- Maintained a strong focus on quality control, ensuring all dishes were visually appealing and met the high standards of the establishment.
- Contributed to a positive workplace atmosphere through effective communication and teamwork with colleagues.
- Prepped dressing, vinaigrettes and accompanying garnishes for pantry menu items.
- Worked closely with other members of the kitchen team on cross-functional tasks such as sauce making and garnishing.
- Stocked supplies to maintain sufficient levels of food products at pantry station.
- Constructed pantry station daily to serve Number minutes prior to lunch and dinner service.
- Coordinated with line cooks to ensure smooth transitions between courses, optimizing guest satisfaction throughout their meal experience.
- Reinforced positive customer experiences through prompt completion of special requests or modifications.
- Coordinated with fellow employees to meet guests' needs to support restaurant operation.
- Adhered to state and local health and safety regulations for food handling and sanitation.
- Reduced food waste by implementing proper storage techniques and rotation systems.
- Enhanced kitchen efficiency by streamlining pantry organization and inventory management.
- Collaborated with chefs to develop seasonal menu items, utilizing fresh ingredients from local sources.
- Prepared salads, sandwiches and desserts for restaurant guests and catered events.
- Communicated with servers and chef to expedite food delivery.
- Notified chef in advance of supply needs to prevent inventory shortage.
- Cleaned counters, shelves, walls, furniture and equipment in food service areas.
- Increased overall kitchen productivity by consistently prepping ingredients ahead of time for quick access during busy periods.
- Assisted in the preparation of high-quality dishes, ensuring consistency and adherence to recipes.
- Received positive feedback from guests on dish presentation and taste, reflecting attention to detail and culinary skills.
- Managed ingredient inventory levels, minimizing shortages and maintaining adequate stock for daily operations.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
Snowboard Instructor
Mt. Holly Ski Resort
Holly, MI
11.2005 - 11.2013
- Conducted advanced workshops on specialized snowboarding techniques, catering to the needs of experienced riders seeking to push their limits.
- Kept abreast of industry developments and trends, continually refining instructional techniques for maximum effectiveness.
- Mentored novice instructors in effective teaching methods, contributing to a higher overall quality of instruction within the team.
- Implemented regular feedback sessions with students and parents after lessons, ensuring ongoing communication regarding progress and areas for improvement.
- Stayed on top of current weather conditions to maintain student safety.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Detailed safety rules and procedures regarding activities to customers and guests.
- Facilitated team building activities and workshops to improve communication, collaboration and productivity.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
- Created and implemented innovative strategies to engage clients in coaching journey.
- Encouraged clients to find creative solutions to problems and maintain motivation.
Education
Associate Of Applied Arts - Accounting
Oakland Community College
Bloomfield Hills, MISkills
- Lawn and grounds maintenance
- Sod laying
- Landscape equipment operation
- Landscape maintenance
- Jobsite safety
- Residential landscaping
- Trimming and weeding
- Weeding and edging
- Physically fit
- Turf management
- Soil aeration
- Yard mowing
Timeline
Landscape Foreman
Sperry Ventures
04.2022 - 04.2024
Landscape Worker
Fitz Landscaping
05.2018 - 05.2021
Snowboard Instructor
Beaver Creek Resort
11.2015 - Current
Pantry Cook
Somerset Inn
08.2011 - 11.2014
Snowboard Instructor
Mt. Holly Ski Resort
11.2005 - 11.2013
Associate Of Applied Arts - Accounting
Oakland Community College