Michelle Dong

• Contributed to a positive work environment by actively participating in team-building activities such as morning meetings "huddles" and fostering strong relationships with coworkers.
• Worked with the environmental services department in the OR, interning as housekeeping aide for 6 weeks.
• Cleaned and prepared operating rooms after cases in a safe and timely manner.
• Performed routine task such as mopping the floor, wiping the dust off windows, stocking inventory needed for surgery, cleaning the staff bathroom and lounge, disposing hazardous materials

JOB SHADOW EXPERIENCE

Was provided the oppurtunity to shadow surgical cases and personnels that worked in the OR that included:

• Housekeeping Aide
• Surgical Aide
• Anesthesia Tech
• Circulating Nurses
• Surgeons

Shadowed a total of 5 cases which were in the fields of dentistry, plastic surgery, and robot assisted surgery.

• Provided constructive feedback on assignments, helping students improve their writing skills and critical thinking abilities.
• Contributed to a positive classroom environment by effectively managing behavior issues in conjunction with the lead tutor's guidance.
• Collaborated closely with lead tutor to evaluate student progress and adjust teaching strategies accordingly.
• Boosted student confidence by offering consistent support and encouragement during tutoring sessions.

• Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.
• Restocked medical supplies and consumables to prepare procedure rooms.
• Reported patient requests, concerns, and other observations to staff.
• Increased efficiency in emergency department by stocking supplies and preparing treatment rooms.
• Increased patient engagement by distributing reading materials and explaining hospital resources.
• Aided in collection and analysis of patient feedback to improve hospital services and care.
• Conducted rounds on assigned units to assess patient needs, addressing concerns promptly or escalating issues when necessary.