Michelle Downing
LOS ANGELES,California
Summary
A service-oriented individual with 5 years of experience in building positive business and customer relationships. Focused and diligent in completing tasks on time. Strong background in communication and leadership with established processes and procedures. A highly-motivated employee with a desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. A hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. A committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
8
8
years of professional experience
Work History
School Aide
Maxim Healthcare
03.2023 - Current
- Supported teachers in managing classroom behavior and promoting a positive learning atmosphere.
- Provided clerical assistance for administrative tasks such as photocopying documents or updating files which streamlined office operations.
- Collaborated with faculty members to develop strategies for addressing individual student needs and improving overall performance.
- Contributed to a clean and organized learning environment through regular maintenance of classrooms and shared spaces.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Promoted positive communication between parents and school staff, fostering strong partnerships in support of student success.
- Enhanced student safety by consistently monitoring school grounds and maintaining a secure environment.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Monitored student classroom and outdoors activities to promote student safety.
- Maintained accurate records of student attendance, ensuring compliance with school policies and regulations.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Managed inventory supplies for classrooms, ensuring adequate resources were available when needed by teachers or administrators.
- Served as a role model for students by displaying strong work ethic and commitment to education values daily.
- Coordinated with other aides to ensure smooth transitions between classes, minimizing disruptions to instructional time.
- Assisted in implementing special education programs, providing tailored support for students with unique learning needs.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Participated in professional development opportunities to continuously improve skills as a School Aide.
- Assisted in the development of school policies and procedures to create an optimal learning environment for students and staff.
- Provided one-on-one assistance to students requiring additional support, boosting their confidence and academic progress.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Collaborated with parents and guardians to increase support and provide best learning environment.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Responded to emergency situations to resolve immediate safety concerns or direct appropriate personnel for resolution.
- Worked with students to promote learning and pro-social development.
- Created positive and inclusive classroom environment by helping students develop social skills and relationships.
- Helped feeding and daily living skills to support physical and emotional well-being.
- Communicated with teachers and other district personnel to assist in evaluating progress and implementing IEP objectives.
- Adapted equipment and technology, boosting student engagement and motivation.
- Observed individuals or groups of students in variety of settings to maintain safe and positive learning environment.
- Liaised one-on-one with learners to provide additional support tailored to specific learning needs.
- Delivered efficient instruction by assisting with lesson planning and materials preparation.
Postal Carrier
United States Post Office
10.2022 - 02.2023
- Observed road rules, weather and road conditions and other factors to maintain safe driving record.
- Handled undeliverable mail in accordance with established procedures.
- Delivered mail along prescribed route and retrieved additional mail from relay boxes.
- Routed all classes of mail in sequence of delivery along established route.
- Separated mail to be transported to relay boxes along route for subsequent delivery.
- Furnished customers with postal information and provided change of address information and other related postal forms.
- Scanned labels on letters or parcels to confirm receipt.
- Sorted mail for delivery, arranging mail in delivery sequence.
- Collected outgoing mail from homes and businesses to deliver to post office for processing.
- Inspected delivery vehicle prior to shift, immediately reporting problems and safety hazards to supervisors.
- Bundled mail in preparation for delivery or transportation to relay boxes.
- Delivered mail to residents and business within assigned area.
- Used road maps or GPS to verify routes and designated addresses.
Childcare Provider
Rays Daycare
04.2017 - 11.2020
- Prepared meals, snacks, and refreshments for children according to dietary needs and restrictions.
- Assisted children in the development of social, communication, and problem-solving skills.
- Cared for children of various ages and assisted with feeding, dressing, and daily activities.
- Instructed children on good sanitary habits when washing hands, using the bathroom, or eating.
- Sanitized toys and tables to maintain clean, safe environment.
- Secured indoor and outdoor premises to protect children.
- Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.
- Communicated with parents about daily activities and any concerning behaviors.
- Observed and monitored children's play activities.
- Maintained safe play environment.
- Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
- Communicated with parents or guardians about daily activities, behaviors and upcoming events.
- Communicated with children's parents or guardians about daily activities, behaviors and related issues.
- Maintained organized and clean classroom and play areas.
- Encouraged positive behaviors, including patience with teachers and fellow kids.
- Sanitized toys and play equipment.
- Identified signs of emotional or developmental problems in children to alert parents or guardians.
Cashier
Walmart
10.2016 - 01.2018
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Communicated with parents about daily activities and any concerning behaviors.
- Balanced schedules to promote optimal rest, play and educational periods.
- Enforced rules to teach good manners and maintain safe environment.
- Secured indoor and outdoor premises to protect children.
Education
High School Diploma -
George Washington Preparatory High School
Los Angeles, CA06.2001
Skills
- GPS Use
- Insured Mail Procedures
- Vehicle Inspections
- Route Planning
- Cash Handling
- Shipment Procedures
- Customer Service
- Activities Leadership
- Caring and Responsible
- Creative Thinking
- Cleaning and Sanitizing
Timeline
School Aide
Maxim Healthcare
03.2023 - Current
Postal Carrier
United States Post Office
10.2022 - 02.2023
Childcare Provider
Rays Daycare
04.2017 - 11.2020
Cashier
Walmart
10.2016 - 01.2018
High School Diploma -
George Washington Preparatory High School