Michelle Dressing
Waterloo,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
24
24
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Casino waitstaff
Del Lago Resort And Casino
Waterloo, NY
12.2016 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services. Organized and inventoried Supplies needed ( bar fills, paper products, etc) Customer service skills, making guests happy
Bookkeeper/ accountant
PETRO Stopping Centers
Waterloo, NY
06.2008 - 12.2016
- Maintained accurate financial records for multiple outlets across the organization.
- Processed vendor invoices and ensured timely payments to suppliers.
- Reconciled monthly bank statements to verify account accuracy.
- Inventoried and measured fuel levels
- Processed all cash and checks for deposits
Server/trainer
Magee Country Diner
Waterloo, NY
03.2002 - 06.2008
- Trained new servers on menu knowledge and customer service standards.
- Ensured compliance with health and safety regulations during training sessions.
- Developed training materials to enhance server performance and efficiency.
Education
Associate of Applied Science - Business Administration
Finger Lakes Community College
Canandaigua, NY 09.1992 - 05.1995
Skills
- Cash handling
- Financial reconciliation
- Customer service
- Inventory management
Certification
- Certified medical office Assistant
Timeline
Casino waitstaff
Del Lago Resort And Casino
12.2016 - Current
Bookkeeper/ accountant
PETRO Stopping Centers
06.2008 - 12.2016
Server/trainer
Magee Country Diner
03.2002 - 06.2008
Associate of Applied Science - Business Administration
Finger Lakes Community College
09.1992 - 05.1995