Michelle Drew
La Mesa,CA
Summary
Proven Real Estate Agent with a track record of exceeding customer expectations through meticulous contract negotiations and sales management. At Acropolis Real Estate, streamlined transactions and fostered key relationships, enhancing client satisfaction and repeat business. Skilled in negotiation and client-oriented service, demonstrating strong organizational skills and teamwork to achieve results.
Overview
13
13
years of professional experience
Work History
Real Estate Agent
Acropolis Real Estate And Development Broker
03.2019 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Communicated with clients to understand property needs and preferences.
Real Estate Agent
Discher Group Broker
San Diego, CA
01.2015 - 02.2019
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
Receptionist Administrator
Cornerstone Earth Group
03.2013 - 02.2015
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
- Oversaw office equipment maintenance to support continuous and uninterrupted operations.
- Streamlined office operations for increased productivity by organizing and maintaining physical and digital filing systems.
- Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
- Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
Sales Manager
Planet Beach Tanning Salon
06.2011 - 11.2013
- Increased sales revenue by identifying and pursuing new business opportunities.
- Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
- Increased sales revenue by developing and implementing effective sales strategies.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Education
Associate of Arts - Psychology
Chico Community College
Chico, CA06.2009
Skills
- Strong organizational skills
- Excellent teamwork
- Highly Professional
- Negotiation
- Contract Negotiation
- Works well independently
- Lead Follow Up
- Buyer Representation
- Client-oriented
Timeline
Real Estate Agent
Acropolis Real Estate And Development Broker
03.2019 - Current
Real Estate Agent
Discher Group Broker
01.2015 - 02.2019
Receptionist Administrator
Cornerstone Earth Group
03.2013 - 02.2015
Sales Manager
Planet Beach Tanning Salon
06.2011 - 11.2013
Associate of Arts - Psychology
Chico Community College