Michelle Dugan

• Administered medications and monitored patient responses to ensure safety and effectiveness.
• Assisted in daily living activities, promoting patient independence and comfort.
• Collaborated with healthcare teams to develop individualized care plans for patients.
• Documented patient progress and care activities accurately in electronic health records.
• Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
• Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
• Mentored new nursing staff to enhance professional development opportunities within the team dynamic.
• Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
• Reduced hospital readmissions by providing thorough discharge planning and follow-up care coordination.
• Maintained accurate patient records in electronic health systems to support compliance.

• Supervised daily nursing operations, ensuring adherence to care protocols and facility standards.
• Assisted in developing patient care plans based on individual needs and assessments.
• Coordinated medication administration, monitoring for compliance and adverse reactions.
• Mentored junior nursing staff, fostering professional development and teamwork.
• Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
• Coordinated patient transfers to other facilities.
• Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
• Monitored patient health conditions to report changes to assigned physician.
• Administered medications and injections to patients.
• Served as a mentor to new nurses, fostering a positive work environment and promoting professional growth.
• Improved infection control measures by closely monitoring staff adherence to proper hand hygiene protocols.
• Promoted continuity of care by thoroughly documenting shift-to-shift communication in nursing reports.
• Documented vitals and medical histories in patient charts when assessing patients and communicated patient information to physicians and other nurses for care continuity.
• Served as charge nurse, caring for patients with serious illnesses.
• Utilized critical thinking skills to make sound clinical decisions in high-pressure situations, minimizing risks and ensuring patient safety.

• Administered medications and monitored patient responses to ensure safety and compliance with care plans.
• Assisted in daily living activities, enhancing patients' comfort and promoting independence.
• Collaborated with healthcare teams to develop tailored care plans for diverse patient needs.
• Maintained accurate patient records, ensuring timely updates and adherence to regulatory standards.
• Coordinated with multidisciplinary teams to execute comprehensive care strategies effectively.
• Educated patients and families on health management practices, fostering informed decision-making.
• Demonstrated excellent technical skills in wound dressing changes, IV therapy administration, catheter insertion, and other routine nursing procedures.
• Monitored patient health conditions to report changes to assigned physician.
• Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
• Coordinated patient transfers to other facilities.
• Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
• Mentored new nursing staff to enhance professional development opportunities within the team dynamic.
• Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
• Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
• Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
• Maintained accurate and up-to-date client records.
• Enhanced office productivity by handling high volume of callers per day.

Assisted with procedures in the pain clinic

Assisted in the wound care clinic

• Administered medications and monitored patient vitals to ensure optimal care.
• Utilized electronic health record systems for accurate documentation of patient information.
• Educated patients and families on health management and treatment protocols.
• Implemented infection control procedures to maintain a safe environment for patients.
• Responded promptly to patient needs, ensuring timely interventions and support.
• Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
• Cared for wounds, provided treatments, and assisted with procedures.
• Performed routine evaluations of each patient's status, needs, and preferences.
• Obtained patient vital signs and input/output measurements from inpatients.
• Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
• Administered controlled narcotics, inserted IVs, and performed catheterizations.