Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Dumas

Danvers,MA

Summary

Experienced Business Management and Administration professional with four years of experience in operations, human resources, system & process development, and accounting. Highly dependable, ethical and reliable leader and problem-solver dedicated to collaborating with teams to build strong relationships and drive positive culture.

Overview

5
5
years of professional experience

Work History

Business Manager

Cabot Performing Arts Center, Inc.
04.2023 - Current

Primary responsibilities included accounting and bookkeeping, as well as human resources management. Executed necessary human resources functions such as the hiring and training of new employees, administration of benefits, processing payroll, and spearheading employee engagement initiatives. Ensured timely processing of all payables and receivables, including donations and grants.

Office Manager

Roman Music Therapy Services
09.2021 - 04.2023

Responsible for managing day-to-day business functions through operational system development and improvement, account and contract management, financial management, compliance, business strategy, and supervision.

Enrollment Coordinator & Administrative Specialist

Roman Music Therapy Services
08.2019 - 08.2021

Managed enrollment for early childhood music program through calendar management, marketing, e-mail communications, and customer service and provided direct administrative support to the Executive Director.

Development and Fundraising Intern

Handel And Haydn Society
02.2019 - 05.2019

Researched and identified potential donors, organized and implemented tools for fundraising, planned fundraising events, and supported live concerts through soliciting donations, handing out programs, and directing patrons.

Education

MBA - Nonprofit

Suffolk University
Boston, MA
05.2025

Graduate Certificate - Nonprofit Human Services Management

Suffolk University
Boston, MA
06.2022

Bachelor of Arts - Music

Salem State University
Salem, MA
05.2019

Skills

  • CRM Software
  • Quickbooks Desktop and Online Accounting Software
  • System Development and Improvement
  • Contract Management
  • Customer Service
  • Payroll Processing
  • Microsoft Office
  • Communication

Timeline

Business Manager

Cabot Performing Arts Center, Inc.
04.2023 - Current

Office Manager

Roman Music Therapy Services
09.2021 - 04.2023

Enrollment Coordinator & Administrative Specialist

Roman Music Therapy Services
08.2019 - 08.2021

Development and Fundraising Intern

Handel And Haydn Society
02.2019 - 05.2019

MBA - Nonprofit

Suffolk University

Graduate Certificate - Nonprofit Human Services Management

Suffolk University

Bachelor of Arts - Music

Salem State University
Michelle Dumas