Michelle Dunn
Belmont,NH
Summary
With a proven track record at SPX Corporation, I excel in supply chain management and team communication, driving efficiency and productivity improvements. Skilled in SAP and adept at mentoring, I've successfully enhanced production scheduling and inventory control, significantly contributing to business growth and operational scalability. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Production Planner Specialist
SPX Corporation
Tilton, NH
01.2021 - Current
- Maintained backlog reports for internal meetings, as well as for all AtoN employees at the Tilton facility.
- Ran daily meetings with Operations for all orders due and upcoming, with Sales and internal employees
- Worked closely with sales and customer service teams to forecast demand and plan production accordingly.
- Created production schedules by considering deadlines for customer orders and sales forecasting.
- Created and implemented plans for inventory control, material requirements, and production processes.
- Monitored the progress of production activities to ensure on-time delivery of products.
- Effectively communicated detailed information accurately and clearly to production staff and management.
- Identified potential bottlenecks in the supply chain process and developed corrective actions accordingly.
- Ensured compliance with safety regulations during all stages of production planning and execution.
- Prepared reports related to performance metrics such as throughput times, lead times, capacity utilization rates.
- Resolved conflicts between different departments or functions by providing alternatives solutions.
- Conducted regular audits of the manufacturing process to identify areas needing improvement or additional training needs for personnel involved in the process.
- Tracked key performance indicators related to productivity goals and provided feedback on any necessary changes.
- Participated in meetings with stakeholders such as customers or vendors regarding upcoming projects or changes in product specifications.
- Reviewed and approved production orders, ensuring alignment with customer specifications and delivery timelines.
- Supervised and guided materials planning and production teams to drive business objectives.
- Achieved production goals by personalizing SAP production planning and scheduling dashboards.
- Coordinated production resourcing to streamline planning, development, manufacturing, and sales processes.
- Trained and mentored junior production planning staff and team members on best practices and systems use.
- Conducted capacity planning analysis to support long-term business growth and scalability.
Shipping and Receiving Coordinator
Milpower Source
Belmont, NH
01.2014 - 06.2020
- Maintained accurate records of incoming and outgoing shipments.
- Verified and inspected goods received against purchase orders or invoices.
- Organized warehouse storage space for efficient management of inventory.
- Prepared bills of lading, invoices, and other shipping documents.
- Monitored the movement of materials in the warehouse by utilizing tracking systems.
- Managed daily operations related to freight, including scheduling pickups and deliveries.
- Performed periodic cycle counts to maintain accurate inventory levels.
- Received customer orders, prepared packing lists, and shipped items accordingly.
- Ensured compliance with safety regulations in handling hazardous materials.
- Processed returns from customers and coordinated return shipments with suppliers.
- Tracked shipment progress and informed customers about product availability status.
- Provided guidance to staff members regarding proper packaging methods for shipments.
- Analyzed transportation costs associated with each shipment in order to reduce expenses.
- Collaborated closely with internal departments such as Purchasing and Accounting teams.
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
- Developed and maintained relationships with shipping vendors and partners.
Administrative Assistant
Milpower Source
Belmont, NH
08.2006 - 07.2013
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Developed project plans for various tasks assigned by upper management.
- Monitored progress on projects assigned by upper management.
- Responded to customer issues to provide immediate resolution and improve retention.
- Developed and implemented recruitment strategies to attract qualified candidates.
- Identified, screened and interviewed potential employees.
- Created job postings, tracked applicants and maintained applicant database.
- Provided guidance on labor law compliance issues such as FMLA, ADA, Title VII.
- Maintained employee records in accordance with company policy and applicable legal requirements.
- Resolved conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.
- Collaborated with department managers to develop comprehensive training programs that meet the needs of each individual team member.
- Monitored the daily operations of the production team, providing guidance and support as needed.
- Established clear communication channels between management and staff members.
- Reviewed customer feedback to determine if changes are necessary in order to improve product quality or customer satisfaction levels.
- Coordinated with other departments to ensure smooth flow of materials throughout the production process.
- Created reports on productivity levels, cost analysis, and inventory status.
Education
Certificate - LNA
Lakes Region Community College
Laconia, NH01-2003
High School Diploma -
Belmont High School
Belmont, NH01-1992
Skills
- Preparing reports
- Production reporting
- Supply chain management
- Business management
- Training and coaching
- Supply chain distribution
- Managing logistics
- Demand forecasting
- Manufacturing and distribution
- Production scheduling
- Team communication
- Analyzing data
- Inventory maintenance
- Adept in SAP
- Capacity planning
Affiliations
- Engagement Committee
Certification
In process - SAP PP Capacity Planning - Udemy
In process - SAP Production Planning - Module online practical class - Udemy
References
References available upon request.
Timeline
Production Planner Specialist
SPX Corporation
01.2021 - Current
Shipping and Receiving Coordinator
Milpower Source
01.2014 - 06.2020
Administrative Assistant
Milpower Source
08.2006 - 07.2013
In process - SAP PP Capacity Planning - Udemy
In process - SAP Production Planning - Module online practical class - Udemy
Certificate - LNA
Lakes Region Community College
High School Diploma -
Belmont High School
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