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Claims adjuster with 14+ years of experience working with various insurance companies negotiating and settling claims. Experience with homeowners / construction property damage claims as well as auto appraising and personal / general auto claims processing. Excellent negotiation skills with an eye for detail. Excellent time management and organization skills completing and settling cases efficiently and effectively. Conducted on-scene investigations to analyze complicated liability disputes including traffic light disputes and intersection disputes. Ability to analyze best claims practices and market trends. Ethical conduct to make sure that all terms and policies are followed and implemented. Customer and client focused approach to making sure the company and client gets the most appropriate outcome. Strong knowledge of business operations when negotiating cases or contracts. Strong computer skills, excellent written and verbal communication. Goal oriented and confident in my ability to exceed monthly quotas. Determined to learn and adapt in a high-paced or remote environment. Overall strong communication, critical thinking, problem resolution and interpersonal skills. Organized and detail-oriented Investigator dedicated to improving efficiency, productivity and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems. Service-oriented Claims Adjuster skilled at applying creative approaches to solving complex problems. Adept at developing profitable and quality-focused processes.

Detail-oriented claims adjuster with a proven track record in claims investigation and settlement negotiation. Known for maintaining regulatory compliance and delivering exceptional customer service.

Meticulous Claims Investigator effective at collecting and analyzing data used to devise fair and cost-effective settlements. Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives.

Talented Claims Adjuster emphasizing effective time management, cost control and mediation. Self-motivated and customer-focused. Licensed Claims Adjuster focused on construction inspections and workers' compensation claims. Positive attitude and exceptional problem solving skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Michelle Dunn

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Claims Adjuster

Billing Specialist

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MBA - Business Administration

BBA - Business Administration

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Claims Adjuster

Billing Specialist

MBA - Business Administration

BBA - Business Administration

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