Michelle Dupree
Atlantic Beach,FL
Summary
Holistically focused and imaginative designer with strong communication skills. Adapts work to various environments and clientele. Excels at managing multiple projects as an engaged team member, accommodating modifications, requests, and feedback from colleagues, clients, and vendors efficiently. Understands the needs of all parties involved. Commitment to delivering exceptional client experience evident in consistently producing high levels of satisfaction and earning referrals.
Overview
17
17
years of professional experience
Work History
Designer Sales Consultant
CLOSETS BY DESIGN
09.2023 - Current
- Manage multiple design projects simultaneously, ensuring timely delivery within budget constraints.
- Produce high-quality mockups for client approval during the interactive design process, saving time on revisions.
- Presents creative solutions to client challenges, resulting in high levels of client satisfaction and repeat business opportunities.
- Consistently exceeds company standard for closing ratio and sales
Sales Consultant, Space Planner
DESIGN 55/IDEAL MOVE
05.2021 - 09.2023
- Advised clients using consultative sales techniques to understand their unique needs and recommend appropriate move management and design solutions to ensure an easy transition.
- Provided in home consultations and site visits to obtain detailed measurements and photos.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Store Manager
STEINMART
10.2017 - 05.2020
- Successfully managed daily operations of a high-volume retail store, achieving consistent sales growth and exceeding targets
- Provided an exceptional customer experience
- Increased employee engagement by highlighting core value initiative and developing employee recognition program
- Motivated a team of 30+ employees, fostering a positive work environment and achieving a staff retention rate of 90% through training, coaching, and performance development
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Store Manager
TALBOTS
04.2012 - 06.2017
- Built enduring client relationships by providing an exceptional customer experience
- Increased sales and overall profitability by 20% annually that resulted in multiple promotions
- Delivered improved results in inventory management
- Planned and executed successful community outreach events to grow client base resulting in increased traffic
- Inspired and motivated store team to success through behavioral observation, role playing, and effective communication
Independent Contractor, Sales
CELLULAR SALES, VERIZON WIRELESS
11.2010 - 03.2012
- Exceeded monthly sales goals
- Developed extensive technological knowledge required to both sell and troubleshoot over 50 different cellular and internet products
- Awarded prestigious Apple training offered to a select few sales agents
Assistant Store Manager
BALLARD DESIGNS
10.2009 - 10.2010
- Collaborated with clients to create personalized furniture and décor designs.
- Exceeded company standards and goals
- Recruited and trained a high-performing team of sales professionals
- Maintained inventory and profit margins
Assistant Store Manager
COACH
10.2007 - 01.2009
- Received continuous recognition for outstanding performance and consistently ranking as the top sales leader in the district.
- Inspired team to succeed by utilizing coaching techniques such as in-the-moment guidance, role playing, and exemplifying desired behaviors.
- Recruited, trained, and mentored a high-performing sales team.
Education
Associate in Arts - Art
Florida State College of Jacksonville
Jacksonville, Florida08.2017
Skills
- Design
- Project Management
- Illustration
- Presentation
- Collaboration
- Relationship Building
- Strong Communication and Interpersonal Skills
- Adaptability
Timeline
Designer Sales Consultant
CLOSETS BY DESIGN
09.2023 - Current
Sales Consultant, Space Planner
DESIGN 55/IDEAL MOVE
05.2021 - 09.2023
Store Manager
STEINMART
10.2017 - 05.2020
Store Manager
TALBOTS
04.2012 - 06.2017
Independent Contractor, Sales
CELLULAR SALES, VERIZON WIRELESS
11.2010 - 03.2012
Assistant Store Manager
BALLARD DESIGNS
10.2009 - 10.2010
Assistant Store Manager
COACH
10.2007 - 01.2009
Associate in Arts - Art
Florida State College of Jacksonville