Michelle DuShane
Muskegon,Michigan
Summary
Highly motivated professional with 20 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals Highly motivated professional with 20 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals. Seasoned Small Business Owner with 20 years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Owner/Pre School Teacher
Bright Ideas Day Care
08.2006 - Current
- Create a nurturing and safe environment
- Ensuring the physical and emotional well-being of children is of upmost importance
- This includes maintaining a clean and organized space, implementing safety protocol, and fostering a warm and caring atmosphere
- Develop age appropriate curriculum
- Design and implement engaging lesson plans that promote cognitive, social, emotional, and physical development
- Incorporate of variety of activities, such as arts and crafts, storytelling, music, and outdoor play, to stimulate children's curiosity and creativity
- Foster positive relationships
- Build strong relationships with children, parents, and colleagues, promoting open communication and trust
- Encourage parents involvement and provide regular updates and children's progress and mile stones
- Individualized instruction
- Recognize an accommodate the unique learning styles and needs of each child
- Adapt, teaching strategies and materials to ensure every child is challenged and supported appropriately
- Encourage social skills and emotional intelligence
- Teach and model, positive behavior, conict, resolution, empathy, and respect
- Create opportunities for children to interact and collaborate with their peers, promoting teamwork and social development
- Monitor and assess progress
- Regulatory observe and assess children's development, keeping detailed records of their achievements and challenges
- Use the information to provide feedback to parents and to inform future lesson planning
- Stay up-to-date with the best practices
- Continuously seek professional development opportunities to stay informed about current research, trends, and best practices and early childhood education
- Apply this knowledge to enhanced teaching methods and improve overall quality of program.
Costumer Service Representative/Cash Officer
Meijer
Defiance, OH
08.1995 - 12.2006
- Resolve customer issues
- Help customers with problems and complaints
- Worked in the front and checking customers out
- In the cash oce, balanced, and set drawers daily
- Set and balanced the store safe
- Complete store, transfers, handle money, and all forms responsibility and maintain accuracy of point of sale purchases.
- Answered customer inquiries and provided accurate information regarding products and services.
Education
Medical billing/coding -
University of phoen
07.2023
Northwest State
05.1992
Skills
- Regulatory Compliance
- Marketing tactics
- Business Management
- Budget Administration
- Administrative Oversight
- Relationship Building
- Human Resource Management
- Client Service
- Hiring and staffing
- Marketing
- Human Resources
- Budget Development
- Strategic Planning
- Business Administration
- Customer Relations
- Verbal and written communication
- Cost Reduction
- Customer Retention
- Cost Control
- Quality Assurance
- Program Administration
- Customer Service Management
- Schedule Management
- Administrative Management
- Performance Improvement
- Policy/program development
- Written Communication
- Time Management
- Problem-solving abilities
- Multitasking
- Excellent Communication
- Problem-solving aptitude
- Delegating Work
- Professionalism
- Employee Scheduling
- Reliability
- Decision-Making
- Problem-Solving
Affiliations
I volunteer at the local human society with the animals 1 day a week and I a,so volunteer at my local food pantry.
I enjoy attending U of M football games along with Tigers baseball games.
I enjoy painting and making home crafts and knitting blankets for family and friends.
I have been to our local museum and hope to keep going as exhibits change.
I have been on our childcare network to educate family members of foster adoption and care about childhood trauma.
I have attended workshops for infant, toddler brain development, autism workshops, dementia workshops, among others.
I have enjoyed introducing my children to different places by traveling and learning about different cultures.
Accomplishments
- I have been selected the National honor ship for my grades in medical billing and coding
Certification
- I have my Home daycare license for the State of Michigan
- working on my certificate for medical billing and coding
Timeline
Owner/Pre School Teacher
Bright Ideas Day Care
08.2006 - Current
Costumer Service Representative/Cash Officer
Meijer
08.1995 - 12.2006
Medical billing/coding -
University of phoen
Northwest State
- I have my Home daycare license for the State of Michigan
- working on my certificate for medical billing and coding
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