- Dancing
- Yoga
- High-Intensity Interval Training
- Passionate about balancing physical health with mental and emotional wellness
- Food Tourism
- Adventure Travel
- Road Trips
- Interior Design
- Music
- Cooking
- Hiking
- Paddle Boarding
Michelle Early
Pflugerville,Tx
Summary
Elevating the Ann Webb Skin Institute's client experience through expert facial treatments and waxing services, I honed my skills in skin analysis and hygiene, alongside developing a strong rapport with clients. My commitment to continuing education and adept use of social media for promotion significantly contributed to a loyal client base and increased salon sales, showcasing my blend of technical proficiency and interpersonal communication.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Student Esthetician
Ann Webb Skin Institute
08.2024 - Current
- Gained hands-on experience in various facial treatments, enhancing clients'' skin health and appearance.
- Demonstrated proficiency in waxing services, providing smooth results while minimizing discomfort for clients.
- Maintained strict adherence to sanitation guidelines, ensuring a safe and hygienic environment for all clients.
- Expanded knowledge of advanced treatment options such as chemical peels, microdermabrasion, and LED light therapy.
- Developed strong interpersonal skills by effectively communicating with diverse clientele regarding their desired esthetic outcomes.
- Collaborated with team members to maintain a clean, efficient, and organized spa environment.
- Demonstrated exceptional time management skills by consistently completing treatments within the allotted timeframe without compromising client experience.
- Supported front desk operations by scheduling appointments, processing transactions, and managing inventory when needed.
- Promoted a relaxing atmosphere for each client visit by maintaining a clean workspace and utilizing calming techniques during treatments.
- Improved client satisfaction by providing personalized skincare treatments and recommendations.
- Showcased adaptability by mastering knowledge of Ann Webb skincare product lines used within the spa setting.
- Participated in continuing education workshops to stay current on industry trends, techniques, and product innovations.
- Enhanced clientele''s overall wellness with expertly performed body treatments and massages.
- Assisted in increasing salon sales by recommending appropriate home care products for clients'' specific needs.
- Strengthened relationships between staff members by fostering open communication and a collaborative work environment.
- Achieved consistent positive feedback from clients through attentive service and extensive product knowledge.
- Built rapport with returning clients through exceptional service and attentiveness to individual preferences.
- Performed facial extractions for blackhead removals.
- Removed hair through exfoliation, waxing, and threading.
- Maintained esthetics inventory and supplies for Ann Webb Student Clinic.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Demonstrated thorough knowledge of all salon products and services.
- Used social media platforms to promote salon and services.
- Developed loyal following of clients by providing high-quality services.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Answered phone calls and emails to schedule client appointments.
- Attended skin shows, classes and seminars to stay up-to-date on latest trends.
- Developed creative techniques to provide clients with latest facials.
Artist Relations Manager
Musicbird Entertainment
03.2018 - Current
- Increased overall profitability by effectively managing income streams such as ticket sales royalties licensing fees sponsorship deals.
- Secured high-profile opportunities for artists including interviews, endorsements deals, among others.
- Collaborated with cross-functional teams to create cohesive branding, marketing materials, and promotional campaigns for each artist.
- Enhanced event attendance by developing and executing targeted marketing strategies for each artist''s fan base.
- Monitored industry trends competitor activities adjusting strategies as necessary to maintain a competitive edge in the market.
- Facilitated productive meetings between artists and various industry stakeholders such as record labels, producers, and media outlets.
- Developed strong rapport with artists, earning their trust and respect through professionalism and dedication to their careers.
- Nurtured long-term partnerships with external agencies/vendors while negotiating favorable terms for client representation.
- Supported talent acquisition efforts by scouting new potential clients attending live shows conducting research within the music community.
- Oversaw merchandising efforts, collaborating with designers to create unique merchandise that resonated with fans and boosted sales revenue.
- Streamlined administrative processes by implementing efficient systems for contract management, scheduling, invoicing, and reporting.
- Improved social media presence for artists, implementing strategic content plans that increased engagement and follower.
- Strengthened artist relationships by consistently maintaining open lines of communication and addressing their needs promptly.
- Supported artist goals with corresponding action plans and timelines.
- Leveraged networks to identify and generate opportunities to increase exposure and revenue for clients.
- Played a key role in artist retention by delivering exceptional support, anticipating needs, and consistently exceeding expectations.
- Assisted in the creative development process of new projects by providing constructive feedback based on industry knowledge and experience.
- Established strong relationships to partner with and navigate artists with wide range of personality types.
- Set realistic expectations with clients to consistently deliver on expectations.
- Fostered relationships with industry professionals for future connections.
- Maintained relationships with high-profile clients in entertainment industry through consistent communication.
- Assisted clients with developing personal brand and public image.
- Developed and sustained extensive database of contacts, helping future clients with networking.
Mobile Spray Tanning
Southern Glo Spray Tan
02.2013 - 05.2020
- Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use.
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
- Resolved any customer complaints or issues professionally, ensuring a positive outcome for both the client and the salon.
- Educated clients on health and safety of tanning facilities and procedures.
- Fostered a welcoming atmosphere within the salon that encouraged repeat business from satisfied customers.
- Developed loyal clientele by consistently delivering an exceptional tanning experience tailored to individual preferences.
- Improved customer satisfaction by providing personalized consultations and recommending appropriate tanning products.
- Educated clients on skincare techniques to enhance their tanning results while preserving skin health.
- Maintained accurate client records to ensure seamless communication between staff regarding customer preferences and needs.
- Assisted in retaining clientele through exceptional customer service, building rapport, and addressing concerns promptly.
- Supported the salon in achieving its financial and operational goals through consistently meeting or exceeding individual sales targets.
- Developed and distributed educational materials on tanning safety, increasing client awareness and trust.
- Customized tanning plans for clients, leading to highly personalized service and improved customer satisfaction.
- Provided aftercare advice for tanning sessions, improving client outcomes and satisfaction.
- Boosted sales of tanning products and packages with effective marketing and customer engagement strategies.
- Achieved significant customer retention by establishing rapport and following up on client satisfaction.
- Facilitated positive and welcoming atmosphere, making clients feel comfortable and valued during their visits.
- Monitored tanning equipment operation, ensuring timely maintenance and repairs to minimize downtime.
- Conducted skin type assessments to recommend appropriate tanning sessions and skin care products, improving client safety.
- Implemented customer loyalty program, significantly increasing repeat business.
- Resolved customer complaints with professionalism, restoring client confidence and loyalty.
- Organized promotional events to attract new clients, expanding customer base.
- Maintained clean and sanitary environment, ensuring equipment was in optimal condition for client use.
Volunteer
Untied States Army
11.2008 - 05.2009
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
- Strengthened community bonds, participating in interfaith dialogues and events.
- Fostered sense of community, organizing neighborhood gatherings.
- Boosted donations to organization by strategizing and executing fundraising events.
- Approached issues proactively to best meet current and future community needs.
- Facilitated community outreach to expand participation and support.
- Created educational materials to convey important information to service recipients.
- Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
- Kept case files updated, accurate and aligned with requirements.
- Supported clients through development of new life skills, obtaining resources and transitioning back to society.
- Maintained internal database of service workers, participants, activities and other relevant details.
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
- Cultivated strong network of providers delivering necessary assistance to FRG community.
- Helped create comprehensive program to meet FRG needs.
Education
Esthetician - Esthetics
Ann Webb Skin Institute Spa
Austin, TX04-2025
Skills
- Waxing and hair removal
- Facial treatments expertise
- Hygiene and sanitation
- Skin analysis proficiency
- Microdermabrasion techniques
- Continuing education commitment
- Social media promotion
- Team collaboration mindset
- Adaptable communication style
- Professional ethics adherence
- Massage techniques
- Client consultation
- Appointment scheduling
- Networking and relationship building
- Social media marketing
- Sales and upselling
- Anatomy and physiology understanding
- LED light therapy
- Hair removal techniques
- Waxing services
- Tool, equipment, and surface sanitizing
- Social skills
- Esthetics
- Relationship building
- Adaptable to changing client needs
- Creativity and originality
- Product knowledge
- Clear communication
- Networking expertise
- Digital recordkeeping
Certification
- Infection Control and Sterilization Certificate – Barbicide® or similar organizations.
- OSHA Certified
- [State] Driver's License
Interests
Timeline
Student Esthetician
Ann Webb Skin Institute
08.2024 - Current
Artist Relations Manager
Musicbird Entertainment
03.2018 - Current
Mobile Spray Tanning
Southern Glo Spray Tan
02.2013 - 05.2020
Volunteer
Untied States Army
11.2008 - 05.2009
- Infection Control and Sterilization Certificate – Barbicide® or similar organizations.
- OSHA Certified
- [State] Driver's License
Esthetician - Esthetics
Ann Webb Skin Institute Spa
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