Michelle E. Bice
Fenton,MO
Summary
To become established in a stable, progressive business environment offering career growth through proven performance.
Overview
20
20
years of professional experience
Work History
Mortgage Underwriting Supervisor
The Home Loan Expert
12.2020 - Current
- Manage the underwriting queue for a team of8 underwriters, ensuring timely reviews of files are completed
- Communicate and work closely with loan officers and processors regarding documentation needed, restructuring of loans, and decisioning of difficult scenarios
- Work with senior management to exhaust all options regarding restructuring of loans to qualify a borrower
- Train new underwriters on the underwriting process and systems used
- Train existing underwriters on new and existing loan programs and guidelines
- Contact point for all underwriting questions
- Create, update, and maintain the in-house underwriting procedures, guidelines, and underwriter accountability model
- Underwrite residential mortgage loans, ensuring compliance with FHA, VA, and conventional guidelines, and investor policies, while maintaining high daily production and quality levels
- Track post-close finding trends and create solutions to prevent future occurrences
- Provide rebuttals for all post-close findings
- Research files escalated for suspicious activity
- Maintain communication between processing, closing, post-closing, and underwriting departments
Mortgage Underwriter DE/SAR
TIAA Bank
09.2016 - 03.2019
- Underwrite residential mortgage loans, ensuring compliance with FHA, VA, conventional, and jumbo (up to $1 MM) guidelines, and company policy, while maintaining high daily production and quality levels
- Review conventional mortgage loans ensuring compliance with relocation guidelines
- Review conventional transactions, insured and non-insured, for bank and mortgage insurance requirements
- Work with the Mortgage Loan Officer and Processing partners to obtain all documentation needed
- Analyze the loan file for possible counter offers
- Issue declinations
- Escalate suspicious documentation/files to the fraud review department
Mortgage Underwriter DE/SAR
Bank of America
10.2010 - 04.2014
- Underwrite residential mortgage loans, ensuring compliance with FHA and VA guidelines, and company policy, while maintaining high daily production and quality levels
- Review conventional refinance transactions, insured and non-insured, for bank and mortgage insurance requirements
- Work with the Mortgage Loan Officer and Processing partners to obtain all documentation needed
- Analyze the loan file for possible counter offers
- Issue declinations
- Escalate suspicious documentation/files to the fraud review department
- Special Project, March2011 – July2011: Complete full-file, and tall bar audits on final-approved loans based on quality review checklists provided by management
Processing Supervisor
American Equity Mortgage
12.2009 - 10.2010
- Facilitate flow of all loans throughout the new loan entry, submission, and pre-close stages of processing
- Maintain the correspondent and broker pipelines
- Compile trend and quality reports
- Assist the manager as requested to support the department
- Develop and implement training for processors
Repurchase Coordinator
CitiMortgage
03.2009 - 12.2009
- Contact and work with Fannie Mae, Freddie Mac, and Ginnie Mae to resolve repurchase issues within contractual timeframes, either by facilitating the repurchase of the accounts, or by getting the repurchase issue cured
- Negotiate repurchase transactions with originators and investors
- Identify “red flags” and coordinate the loan repurchase process to prevent fraud and mitigate risk/loss to Citi
- Effectively notate customer accounts to maintain accurate database records of client contact
- Coordinate loan repurchase process on behalf of Citi Home Equity and/or CitiMortgage to minimize losses
- Provide training to others as needed to identify and document salability/fraud issues and make recommendations for resolution
Senior Conventional Underwriter, Level I - Level III
CitiMortgage
04.2006 - 03.2009
- Evaluate the subject property and financial strength and credit worthiness of borrowers applying for first mortgages based on Citimortgage guidelines
- Approve loans up to $1,000,000 based on documentation requirements of the first mortgage market
- Communicate daily with correspondents in working to get the documentation required to approve loans
- Review files that have been preliminarily declined, and assist in making the final decision of those declinations
- Train the CHE Correspondent Wall Street Second Mortgage Channel underwriters on the first mortgage underwriting process
- Assist management with projects, including researching large losses and assisting in organizing our continuity of business plan
- Promoted to Level II and Level III after each year of underwriting
Correspondent Relationship Specialist Lead
CitiMortgage
12.2004 - 03.2006
- Manage all aspects of account relationship processes including the initial implementation call, file tracking, correspondent expectations, ensuring client information is updated continuously, communication of stipulations, approvals, and declines
- Manage the workflow of pools in the purchase process
- Explain credit decision, funding, and service release information to correspondents
- Generate and analyze reports to identify data integrity concerns for potential re-pricing decisions
- Work with correspondent home equity clients, sales, underwriting, pricing, credit and risk, and finance partners
- Assist Correspondent Relationship Specialists in daily operations and procedures
Correspondent Relationship Specialist
CitiMortgage
08.2004 - 12.2004
- Maintain a pipeline for several correspondents selling loans in bulk
- Interact daily with correspondents to communicate the status of a pool
- Prepare purchase advices for pools consisting of up to6,000 loans
Education
Bachelor of Science - Business Management
University of Missouri
Saint Louis01.2002
Skills
- Encompass
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
Timeline
Mortgage Underwriting Supervisor
The Home Loan Expert
12.2020 - Current
Mortgage Underwriter DE/SAR
TIAA Bank
09.2016 - 03.2019
Mortgage Underwriter DE/SAR
Bank of America
10.2010 - 04.2014
Processing Supervisor
American Equity Mortgage
12.2009 - 10.2010
Repurchase Coordinator
CitiMortgage
03.2009 - 12.2009
Senior Conventional Underwriter, Level I - Level III
CitiMortgage
04.2006 - 03.2009
Correspondent Relationship Specialist Lead
CitiMortgage
12.2004 - 03.2006
Correspondent Relationship Specialist
CitiMortgage
08.2004 - 12.2004
Bachelor of Science - Business Management
University of Missouri
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