Michelle Egelston
Wichita Falls,TX
Summary
Dedicated professional with a background in property management and real estate, currently pursuing a career in occupational therapy through the Occupational Therapy Assistant (OTA) program at St. Catherine University. Committed to helping individuals enhance their quality of life by providing meaningful activities and interventions. Licensed real estate agent in North Carolina and Property Manager in Ohio, demonstrating a dedication to professional growth and exceptional customer service. Strong background as a medical administrative assistant with skills in client relations, communication, data entry, and software applications, ready to make a positive impact in the occupational therapy field.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Administrative Assistant
North Carolina Army National Guard
01.2019 - 01.2023
- Managed administrative tasks for 30th brigade, ensuring efficient operations.
- Supported office staff and operational requirements with administrative tasks.
- Developed strong communication and data entry skills for effective collaboration.
- Proficient in using various software applications and databases to manage information and records.
Property Manager
Olentangy Village Apartments
01.2013 - 09.2018
- Administered operations to handle needs of more than 1,000 tenants across 600 property units.
- Built strong rapport with residents and maintained effective communication.
- Handled tenant complaints promptly and appropriately.
- Collaborated with property owners directly to ensure property success.
- Developed and implemented marketing strategies to increase occupancy rates.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Education
Associate of Science - Occupational Therapy Assistance
St. Catherine University
Saint Paul, MNReal Estate
Wayne Community College
Goldsboro, NC10.2020
Bachelor of Science in Marketing -
The Ohio State University
Columbus05.2013
Skills
- Occupational Therapy
- Customer Service
- Communication
- Client Relations
- Medical Administrative Support
- Patient Care and Confidentiality
- Patient Scheduling
- HIPAA Compliance
- Property Management
- Real Estate
Certification
Licensed Real Estate Agent in North Carolina
Languages
English
References
Available upon request
Timeline
Medical Administrative Assistant
North Carolina Army National Guard
01.2019 - 01.2023
Property Manager
Olentangy Village Apartments
01.2013 - 09.2018
Associate of Science - Occupational Therapy Assistance
St. Catherine University
Real Estate
Wayne Community College
Bachelor of Science in Marketing -
The Ohio State University
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