Michelle Elks
Columbia,TN
Summary
Knowledgeable Esthetician with solid foundation in esthetic practices and techniques. Demonstrated ability to perform facials, waxing, and skincare treatments, enhancing client satisfaction and skin health. Proven skills in client consultation and recommending personalized skincare regimens.
Overview
20
20
years of professional experience
Work History
Prestige Beauty Advisor
Ulta
10.2022 - 10.2024
- Provided personalized beauty consultations to enhance customer satisfaction and loyalty.
- Maintained up-to-date knowledge of skincare and cosmetic product lines to inform client recommendations.
- Collaborated with team members to execute promotional events, increasing brand visibility and engagement.
- Maintained clean, organized, and visually appealing store environment to promote positive customer experiences.
- Processed payments, entering sales in register for prompt customer service.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
LPN
Williamson Medical Center
08.2023 - 05.2024
- Provide clinical/nursing care to patients.
- Documented patient vital signs and health status accurately in electronic medical records.
- Assisted healthcare providers during examinations and procedures, ensuring patient comfort and safety.
- Served as liaison between patients and healthcare providers, facilitating clear communication regarding treatment plans and expectations.
- Coordinated referrals to specialists when necessary, ensuring seamless transitions of care for patients within the healthcare system.
- Implemented infection control measures throughout the office environment to maintain a safe atmosphere for both staff members and patients alike.
- Completed paperwork and prior authorizations and scheduled appointments for patients.
- Reviewed patient history to verify conditions and current medications.
- Evaluated patient histories, complaints, and current symptoms.
- Took samples to complete diagnostic and routine assessment tests.
LPN
BMG-The Doctors Clinic
11.2012 - 02.2019
- Documented patient vital signs and health status accurately in electronic medical records.
- Educated patients and families on health management and wellness strategies.
- Administered medications and treatments according to established protocols and patient care plans.
- Assisted healthcare providers during examinations and procedures, ensuring patient comfort and safety.
- Educated patients on medication usage, side effects, and preventive health measures effectively.
- Improved patient experience by providing compassionate and attentive nursing services in a busy office setting.
- Assisted with minor surgical procedures, ensuring proper sterilization techniques and adherence to safety protocols.
- Assisted in maintaining a clean and organized office environment by performing housekeeping tasks such as disposing of biohazardous waste, sanitizing exam rooms, and restocking supplies as needed.
- Sterilized instruments and equipment and stocked unexpired supplies and medications to prepare patient care areas.
LPN/Charge Nurse
Behavioral Healthcare Center-Martin
07.2012 - 10.2012
- Assist with prevention and alleviation of mental illness and promote mental health.
- Administered medications and treatments in accordance with care plans and physician orders.
- Monitored patient vital signs and reported changes to healthcare team promptly.
- Assisted with daily living activities, ensuring comfort and dignity for patients.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Maintained a safe and therapeutic environment for patients through effective risk assessment and crisis intervention strategies.
- Coordinated with pharmacy staff to ensure accurate medication dispensing, minimizing errors.
- Advocated for patients' needs and preferences with healthcare providers, fostering patient-centered care.
LPN/Charge Nurse
Martin Healthcare & Rehab Center
02.2012 - 07.2012
- Conducted regular assessments of patient health status, documenting changes and communicating findings to healthcare providers promptly.
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Assisted with admissions, appointments, transfers, and discharges.
- Demonstrated excellent technical skills in wound dressing changes, catheter insertion, and other routine nursing procedures.
- Provided compassionate palliative care for terminally ill patients while supporting their emotional needs during end-of-life stages.
- Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
- Supported diagnoses by taking blood samples from patients for laboratory testing.
- Advocated for patients' rights and needs within the healthcare system, ensuring ethical practices were upheld.
LPN/Charge Nurse
Van Ayer Healthcare & Rehab Center
06.2011 - 02.2012
- Conducted regular assessments of patient health status, documenting changes and communicating findings to healthcare providers promptly.
- Maintained compliance with healthcare regulations and standards, ensuring high-quality care delivery in all interactions with patients.
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Cared for wounds, provided treatments, and assisted with procedures.
- Assisted with admissions, appointments, transfers, and discharges.
- Demonstrated excellent technical skills in wound dressing changes, IV therapy administration, catheter insertion, and other routine nursing procedures.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Provided compassionate palliative care for terminally ill patients while supporting their emotional needs during end-of-life stages.
- Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
- Supported diagnoses by taking blood samples from patients for laboratory testing.
- Advocated for patients' rights and needs within the healthcare system, ensuring ethical practices were upheld
Shift Manager/Server
Sassafraz Restaurant
Union City, TN
10.2006 - 02.2007
- Plan, organize, direct and coordinate the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.
- Supervised daily restaurant operations, ensuring high service standards and guest satisfaction.
- Trained and mentored staff on operational procedures and customer service excellence.
- Coordinated staff schedules, optimizing coverage during peak service hours to enhance efficiency.
- Resolved customer complaints promptly, fostering positive dining experiences and loyalty.
- Streamlined workflow processes, enhancing productivity across front-of-house and back-of-house operations.
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
Server/Caterer
White House Restaurant
05.2004 - 10.2006
- Delivered exceptional customer service, enhancing guest satisfaction and fostering repeat business.
- Trained new staff on menu offerings, service protocols, and customer engagement strategies.
- Managed multiple tables simultaneously, prioritizing tasks for efficient service delivery.
- Collaborated with kitchen staff to communicate orders accurately, reducing wait times.
- Implemented upselling techniques, contributing to increased revenue through beverage and dessert sales.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Esthiology -
09-2025
Licensed Practical Nurse -
04.2011
Patient Care Technician - undefined
04.2010
Skills
- Direct patient care
- Understanding of HIPAA compliance requirements
- Patient education
- Responsible and dependable
- Phlebotomy techniques
- Spa equipment operation
- Skin analysis proficiency
- Hygiene and sanitation
- Waxing and hair removal
- Sales and upselling aptitude
- Strong communication skills
Timeline
LPN - Williamson Medical Center
08.2023 - 05.2024
Prestige Beauty Advisor - Ulta
10.2022 - 10.2024
LPN - BMG-The Doctors Clinic
11.2012 - 02.2019
LPN/Charge Nurse - Behavioral Healthcare Center-Martin
07.2012 - 10.2012
LPN/Charge Nurse - Martin Healthcare & Rehab Center
02.2012 - 07.2012
LPN/Charge Nurse - Van Ayer Healthcare & Rehab Center
06.2011 - 02.2012
Shift Manager/Server - Sassafraz Restaurant
10.2006 - 02.2007
Server/Caterer - White House Restaurant
05.2004 - 10.2006
Tennessee Technology Center - Patient Care Technician,
Aveda Arts & Sciences Institute - Esthiology,
Tennessee Technology Center - Licensed Practical Nurse,