Office Manager
State Farm
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
- Enhanced communication within office by implementing centralized digital messaging platform.
- Increased customer satisfaction by developing effective client feedback system that led to service improvements.
