Summary
Overview
Work History
Education
Skills
Timeline
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Michelle Engel

Grand Blanc,US

Summary

Detail oriented Human Resources professional with a demonstrated history of effectively working in the medical, engineering, industrial and manufacturing industries; with a proven ability to organize and prioritize effectively to complete tasks on time, accurately and completely. Skilled in Business Planning, Relationship Development, Human Resources, Payroll and Benefit Administration, Talent Acquisition, Employee Orientation.

Diligent Payroll Specialist with solid background in payroll management, ensuring accurate and timely processing of employee compensation. Proven track record in resolving payroll discrepancies and enhancing payroll system efficiency. Demonstrated proficiency in compliance with regulatory standards and fostering collaborative team environments.

Overview

30
30
years of professional experience

Work History

Payroll Specialist/HR Generalist

TKS Industrial Company
04.2023 - Current
  • Process all on-boarding, new hire orientation, and payroll for multiple locations across the country.
  • Ensure compliance with Federal, state, and local payroll, wage and hour laws, taxes, labor laws, calculating and processing prevailing wages and submitting payroll audits to the Department of Labor in compliance with the Davis-Bacon Act.
  • Responsible for updating and maintaining accurate employee information in HRIS, ensuring all hires, changes and separations are processed accurately and promptly.
  • Audit information from multiple locations to prepare, process and reconcile payroll for accuracy and completeness.
  • Maintain and troubleshoot technical aspects of the HRIS system.
  • Prepare monthly union reports, 401(k) contributions, payroll job costing, and responsible for building other custom reports as needed.
  • Process benefit changes, including enrollments, terminations, and monthly invoice reconciliation. Resolve questions from associates regarding payroll, benefits, and company policies.
  • Train new job site administrators in the on-boarding process and use of the HRIS system for timekeeping.

Human Resources Manager

TMI Climate Solutions
04.2021 - 04.2022
  • Processed new hire on-boarding, background checks, pre-employment drug screens and exit interviews.
  • Utilized the Workday HRIS system to accurately prepare both weekly and biweekly payroll and data tracking.
  • Monitored and investigated all employee claims, including performance-based and harassment incidents.
  • Accountable for processing multiple employee benefits including 401k, medical, dental and vision coverage, and orchestrating and facilitating the company's annual open enrollment processes.
  • Advised leaders and employees as a subject matter expert in areas of employee classifications and compensation studies, talent management and training.
  • Managed all unemployment claims and represented the company at unemployment hearings.
  • Created, implemented, and supervised orientation procedures for all new hires.
  • Worked with management to develop and implement modern, effective HR employment policies.
  • Developed and facilitated all new hire orientations which included safety training.

Human Resources Generalist

TMI Climate Solutions
03.2010 - 04.2021
  • Established, enforced, and explained HR policies to team members to cultivate a compliant and satisfied workforce.
  • Assisted in the development and implementation of companywide safety programs and initiatives.
  • Created, updated, and implemented job descriptions as well as wage surveys.
  • Performed competitive, internal and performance benchmarking tasks to identify company and departmental areas for improvement and employee retention.
  • Advised leaders, managers, consultants, and employees on HR policy and procedure implementation, collective bargaining, and union agreements.
  • Worked with hiring managers on equitable recruitment efforts and improved quality of hiring decisions by administering employment selection exams.
  • Responsible for all leave administration, including employee notifications and vendor management, and disability and health benefit programs.
  • Prepared and submitted Affirmative Action Plan and EEO report for the organization.
  • Advised managers on employee relations issues such as employee engagement, documentation, discipline, and performance improvement strategies.
  • Maintained all EEO-1 data and filed annual EEOC (Equal Employment Opportunity Commission) reports.
  • Provided payroll and HR support to offsite locations in Ohio, Florida, Oklahoma, and Minnesota.

Licensed Sales Producer

David Pettengill Allstate Insurance Agency
02.2009 - 03.2010
  • Provided excellent customer service through answering phones and assisting existing clients with policy questions and payments.
  • Assisted existing clients and potential new customers in ensuring they had an insurance policy which would cover their individual needs.
  • Contacted potential clients through cold calling as well as company provided leads to discuss, quote, and sell company insurance and financial products.

Revenue Qualification Center Manager

Apria Healthcare
09.1997 - 10.2002
  • Managed regional medical billing center responsible for billing and collecting on private and government insurance claims.
  • Managed a team of 30+ employees consisting of billing supervisors, accounts payable and accounts receivable employees.
  • Reviewed, analyzed, and reported monthly, quarterly, and annual revenues.

Customer Service Manager

Apria Healthcare
06.1995 - 09.1997
  • Managed a group of ten customer service employees.
  • Oversaw the intake, qualifying and delivery process of DME and HME to patients’ homes upon hospital discharge.
  • Processed orders received from local physicians for DME and HME delivery to patients’ home.
  • Managed the Ford Motor Company DME/HME contract and solely responsible for qualifying and approving all medical services per the contracted guidelines for employees covered under the Ford Motor Company BCBS union contract.
  • On call 24/7 for employees covered under the DME/HME BCBS contract for Ford Motor Company. Responsibilities included enrollment verification, qualification of coverage per contracted guidelines, and issuing authorization for covered services, while coordinating delivery of equipment with the physician or after-hours hospital discharge.

Education

Bachelor of Science in Business - Business/Human Resources

Purdue University Global
01.2017

State Licensed - Accident & Health, Casualty, Life, Property

Michigan Department of Insurance and Financial Services
Lansing, MI
01.2022

Skills

  • Human Resource Management
  • Human Resource and New Hire Orientation
  • Performance Improvement
  • Performance Management
  • Succession Planning
  • Onboarding/Offboarding
  • Organizational Improvement and Staff Development
  • Account Management
  • Employee Relations- People First Certified
  • Safety and Continuous Improvement Teams
  • Labor and Employment Law
  • Mergers and Acquisitions
  • Customer Relations
  • Benchmarking & Data Analysis
  • Payroll Administration
  • Benefits Administration
  • Talent Acquisition
  • ADP-WFN/Workday/UltiPro/Kronos
  • Prevailing Wage and Certified Payroll Reporting

Timeline

Payroll Specialist/HR Generalist

TKS Industrial Company
04.2023 - Current

Human Resources Manager

TMI Climate Solutions
04.2021 - 04.2022

Human Resources Generalist

TMI Climate Solutions
03.2010 - 04.2021

Licensed Sales Producer

David Pettengill Allstate Insurance Agency
02.2009 - 03.2010

Revenue Qualification Center Manager

Apria Healthcare
09.1997 - 10.2002

Customer Service Manager

Apria Healthcare
06.1995 - 09.1997

State Licensed - Accident & Health, Casualty, Life, Property

Michigan Department of Insurance and Financial Services

Bachelor of Science in Business - Business/Human Resources

Purdue University Global
Michelle Engel