Michelle Enos
Broad Brook,CT
Summary
Talented administrator with more than six years in the Navy. Highly motivated, effective communicator and problem solver. Works well with team members and groups from diverse backgrounds.
Health Information Specialist with 10 years of experience within medical office settings with vast familiarity of healthcare clinical applications and software. Coordinates timely delivery of medical records and scans documents to secure patient files. Offers technical support to maintain computer systems and resolves technical issues while conducting staff training and development of instructional documentation.
Overview
19
19
years of professional experience
Work History
Senior Release Specialist/ Team Lead
Manchester Memorial Hospital
12.2023 - Current
- Adhered to regulatory compliance requirements for all releases by working closely with legal and compliance teams.
- Ensured timely product releases by managing project deadlines and milestones.
- Assisted in training new employees on release procedures, contributing to their professional growth within the organization.
- Handled phone calls from attorneys, insurance companies and patients.
- Collaborated with team members to share knowledge, improve processes, and foster a positive work environment.
- Supported colleagues during peak periods or absences by taking on additional workload when needed, demonstrating teamwork and flexibility.
HIM Technician
Connecticut Children’s
06.2023 - 10.2023
- Upheld HIPAA regulations and standards for protecting patient information.
- Performed regular quality and validation assessments on patient data to verify accuracy for over 100 patient charts.
- Conducted regular audits to ensure the quality and completeness of medical records, mitigating potential risks associated with inaccurate documentation.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Medical Records Coordinator
Sports Medicine And Orthopedic Surgery
08.2022 - 06.2023
- Kept accurate log of requests for medical information and records.
- Identified new methods to optimize medical records management.
- Maintained accuracy, completeness, and security for medical records and health information.
- Organized annual purging of outdated or unnecessary documents in accordance with retention policies, optimizing storage space usage by extracting over 200 records.
Patient Care Liaison
Memorial Mri & Diagnostic
02.2018 - 06.2019
- Utilized strong assessment skills to determine necessary patient care
- Successfully managed averages of 20 different patients to provide efficiency
- Ensured HIPAA compliance
Sound, ethical and independent decision-making ability consistent with medical protocols
Medical Records Clerk/ Receptionist
Arizona Youth & Family Services
11.2014 - 11.2018
- Maintained 100% compliance with all hospital and government regulations
- Scanned incoming documentation
- Conceptualized and implemented new and more efficient filing system
- Streamlined day-to-day office processes to meet long-term goals
Aviation Ordnanceman
United States Navy
09.2006 - 07.2012
- Monitored assets including vehicles, weapons, materials and equipment valued over $10 million
- Worked effectively with fellow team members in fast-paced, dangerous and intense environments
- Kept electronic and physical records secure, accurate and current
Education
Bachelor of Science - Criminal Justice
Grand Canyon University
Phoenix, AZ2018
Associate of Science - Criminal Justice
Everest University
Miami, FL2016
Skills
- Strong verbal communication
- Personnel records maintenance
- Work well independently
- Computer proficient
- Collaborative team member
- Quick learner
Accomplishments
- Received Global War on Terrorism Service Medal.
- Consistent Customer Satisfaction Impressions.
- Team Leader Award.
- Documentation - Documented patient information obtained from intake interviews.
Timeline
Senior Release Specialist/ Team Lead
Manchester Memorial Hospital
12.2023 - Current
HIM Technician
Connecticut Children’s
06.2023 - 10.2023
Medical Records Coordinator
Sports Medicine And Orthopedic Surgery
08.2022 - 06.2023
Patient Care Liaison
Memorial Mri & Diagnostic
02.2018 - 06.2019
Medical Records Clerk/ Receptionist
Arizona Youth & Family Services
11.2014 - 11.2018
Aviation Ordnanceman
United States Navy
09.2006 - 07.2012
Bachelor of Science - Criminal Justice
Grand Canyon University
Associate of Science - Criminal Justice
Everest University