Michelle Eppmeyer
Le Sueur,MN
Summary
Accomplished professional with extensive experience in animal healthcare. Skilled in laboratory procedures, medical record-keeping, and client relations. Possesses excellent communication and customer service skills to deliver quality patient care.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Veterinary Technician
Belle Plaine Animal Hospital
10.2021 - Current
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Managed medical intervention and therapy for animals in collaboration with veterinarian.
- Educated pet owners on proper animal care practices, contributing to better long-term pet health outcomes.
- Provided compassionate nursing care for hospitalized animals, closely monitoring their condition and administering medication as prescribed.
- Collaborated with veterinarians on treatment plans for patients with chronic conditions, resulting in improved quality of life for pets.
- Supported 2 veterinarians in private animal clinic.
Laboratory Technician
Agropur
04.2021 - 10.2021
- Maintained a high level of accuracy in test results by following strict quality control procedures.
- Cleaned and sterilized tools and equipment to maximize purity of specimens.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Reduced errors in data entry by meticulously reviewing and validating information before submission.
- Adapted quickly to changes in test protocols or methodologies, maintaining productivity during periods of transition.
- Interpreted and documented results of tests into active databases and communicated results to internal customers.
Bank Operations Specialist
HomeTown Bank
09.2019 - 04.2020
- Reduced processing errors by conducting thorough audits and monitoring transactions regularly.
- Maintained strict compliance with regulatory requirements, ensuring the bank's adherence to industry standards at all times.
- Contributed to cost-saving initiatives by identifying inefficiencies in existing processes and recommending practical solutions for optimization purposes.
- Counted, verified and handled bank deposits and armored car transactions.
- Executed wire transfers, stop payments and account transfers.
- Processed wide variety of retail banking transactions for personal and commercial customers.
Certified Veterinary Technician
All Pets Medicine, Surgery & Rehabilitation Clinic
05.2017 - 09.2019
- Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
- Obtained patient history from owners and performed physical examinations.
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Designed and created client education materials and marketing materials for hospital services.
- Supported 4 veterinarians in private animal clinic.
Education
Associate of Applied Science - Veterinary Technology
Ridgewater College
Willmar, MN05.2017
Skills
- Team Communication
- Medical record-keeping
- Animal behavior observation
- Strategic Decision-Making
- Honest and Dependable
- Attention to Detail
- Exceptional customer service
- Complex Information Interpretation
Certification
- Certified Veterinary Technician - 2017-Current
- Licensed P&C Insurance Agent -MN - May 2024
Additional Information
Completed Property & Causality Insurance course and examination in the state of MN.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Certified Veterinary Technician
Belle Plaine Animal Hospital
10.2021 - Current
Laboratory Technician
Agropur
04.2021 - 10.2021
Bank Operations Specialist
HomeTown Bank
09.2019 - 04.2020
Certified Veterinary Technician
All Pets Medicine, Surgery & Rehabilitation Clinic
05.2017 - 09.2019
Associate of Applied Science - Veterinary Technology
Ridgewater College
- Certified Veterinary Technician - 2017-Current
- Licensed P&C Insurance Agent -MN - May 2024
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