Michelle Erica Katz
Tinton Falls
Summary
Knowledgeable Strategic Sales Representative. Proven track record in Leading, Branding and Identifying needs for solution based sales, Delivering impactful influence in upselling products, while educating Customer base of their uses and solutions to increase revenue for both Client, B2B and enhancing brand identity. Demonstrated expertise in strategic thinking and Leading Team to successful Metrics.
Overview
23
23
years of professional experience
Work History
Art Director/Sales
Kramer Portraits
05.2025 - 07.2025
- Implemented artistic vision to give art purpose and meaning.
- Using Influence and strategic Sales practices to sell Production Photography work on giveaway contests campaigns to bring in clients.
- Sales of average $7,000-$13,000 per day on Photography Renaissance Portraiture.
- Using strategic dialog and scripting to influence family value of Portraiture Artworks.
- Prestigious Portrait Artist in business for 25 years.
- Left this position because of its inconsistency from management.
Retail Technology Sales
Verizon Wireless
03.2024 - 03.2025
- Quota driven sales to expand business growth
- Fios Initiatives for inbound customer retention and expansion of accounts
- Business account growth and implementation of strategic sales through educating the customer and providing solutions for technology uses.
- Promoting Business and Consumer sales in integrating technology in to activities and lifestyle.
On site inside retail sales
Raymour and Flanigan Sales
10.2023 - 12.2023
- Prospecting Customers
- Research into quality and inventory of products
- Public relations responsibilities with representing Brand and retaining customers
- 100% commission structure
Business Account Executive -Retention, Remote
Comcast
10.2022 - 10.2023
- Inbound Sales opportunities to save Customers accounts.
- Renegotiate terms of contracts, Educate Customer about products.
- Analyze accounts for potential growth.
- Fast Paced Multiple Program Facilitation including CRMs and Multi Program facilitation on each call.
- Commission based and KPI structure for goals and accomplishments.
Lead Solutions Specialist
Verizon Wireless
01.2013 - 07.2022
- Retail Sales 4G and 5G Technology Sales.
- Rated Top 5 % in closing sales and driving revenue growth in retail store. Top 10 % in Zone and accelerating Business and Consumer accounts for increased recognition and popularity of VZW Brand.
- Leading Representative in store with Managerial duties for Opening and Closing procedures, Key Holder and Managing, Solution Finding and Management of Escalations when needed.
- Exceed and excelled on all quota consistently and consecutively for years in sales.
- Maximizing opportunities on all KPIs and Metrics.
Lead Solutions Specialist
Verizon Wireless
11.2019 - 07.2020
- Rated Top 5 % in closing sales and driving revenue growth in retail store. Top 10 % in Zone and accelerating Business and Consumer accounts for increased recognition and popularity of VZW Brand.
- Leading Representative in store with Managerial duties for Opening and Closing procedures, Key Holder and Managing, Solution Finding and Management of Escalations when needed.
- Exceed and excelling on all quota consistently and consecutively for 4 years in sales.
- Maximizing opportunities on all KPIs and Metrics.
Customer Care Representative
Verizon Wireless
01.2013 - 07.2015
- Relationship Building in sales and Customer Care and technology solutions.
- Analyzed and accessed accounts for growth model sales for sales reps.
- Taught Technology classes for customers to get acquainted with technology and new developments in the Industry of mobile 4g technology.
- Driving Accessory growth with every sale and exceeding set quotas.
Shift Supervisor and Cashier
CVS Caremark Corporation Pharmacy
06.2012 - 11.2012
- Balancing the intake of cash and credit sales, balancing the drawers of each cashier, adjusting change and till needs through out the shift.
- Managing employee’s needs and managerial responsibilities of opening and closing the store including evaluations.
- Displaying Sales signs and management of Photo Lab.
- Customer Service and Cashier Sales.
Holmdel Enrichment Program Holmdel High School
07.2012 - 08.2012
- Planning and implementing instruction to 10 students for planning and designing personal websites using music, pictures, research and ideas.
- Students created blogs and gave feedback through computer coursework.
- How to research information and collect and edit resources included.
- Time frame was 3 hour classes for three weeks.
Columbia Sportswear Employee Factory Store
10.2011 - 02.2012
- Retail sales, stock management, pricing and retail marketing of Store.
Art Teacher, Grades 4-6, Paul Robeson Charter School
Trenton Charter Schools
10.2004 - 03.2009
- Hired during school’s start-up year and designated by director to develop arts curriculum, subsequently state approved and implemented school-wide.
- Provided drawing instruction focused on principles of 1-Point, 2-Point, and 3-Point perspective, integrating vanishing point convergence and trajectory lines.
- Incorporated cultural studies, science, and literacy instruction into art lessons, featuring studies of Kuna Indian and Mexican customs. Captured student interest in visual design studies by featuring lesson on optical illusions. Led students in researching logo design, highlighting varying NFL logo, ultimately encouraging matters of personal style and taste.
- Presented student artwork for public display throughout school. Created school mural.
Art Teacher, Grades K-8
Trenton Community Charter School (TCCS)
10.2004 - 06.2008
- Established in 1997, TCCS is recognized for providing “family-centered” learning environment.
- Implemented school’s mission focused on involving parents, teachers, staff members, community leaders, and corporations in empowering students to master skills, maintain strong sense of pride, sustain lifelong learning, and contribute to local and global communities.
- Wrote state approved visual arts curriculum key to facility’s charter approval.
- Authored National Education Association (NEA) Grant, endorsed in 2006. Donating $20,000.00 of photo Equipment to neighboring Charter School.
- Developed and led lessons integrating arts across multi-disciplines featuring relationship of science to perspective drawing and symbolism though color and structure. Orchestrated hands-on lessons in study of American art, Ashanti tribal art as weavings, and African pattern structure.
- Hosted bi-annual art show, providing all participants with incentive / facilitative awards. Created school mural.
- Observed and formulated teaching performance assessments of visiting college students.
Art Teacher, Grades K-3, Robert Frost and Warnsdorfer Elementary Schools
East Brunswick School District
09.2002 - 06.2004
- Instruction program serviced 200 students in two different locations.
- Contributed age appropriate art history content as team member involved in formulating state approved art curriculum.
Education
MBA Certificate - Social Media and Marketing
Rutgers University
01.2018
MBA Certificate - Business Essentials
Rutgers University
01.2017
M Ed Master of Education - Curriculum and Instruction
Monmouth University
West Long Branch, NJ01.2008
BFA - undefined
Rutgers University, Mason Gross school of Arts
New Brunswick, NJ01.1997
3rd Year Transfer - undefined
Pratt Institute, College of Art
Brooklyn, NY01.1991
Skills
- Effective communication skills
- Creative direction
- Excellent team player
- Artistic vision
- Active listening
- Customer service
- Critical thinking
- Data entry
- CRM software proficiency
- Lead generation techniques
- Cross-selling tactics
- Campaign management
- Problem identification
- Logical reasoning
- Creative solutions
- Innovative thinking
- Sales training
- Sales reporting
Awards
Directors Club for Sales Leadership 2016, Winners Circle for Sales and KPI growth in NY Metro Area 2017, Women of Wireless Awarded to high performance Women in VZW 2018, Verizon Wireless Social Media Advocate Endorsement to educate and Promote for VZW 2017-2020
Section name
- Boys and Girls club of Monmouth County, NJ Art Teacher 2013
- Cambridge Professional Network Who’s Who Published 2008
- National Key Honors Society 1996
Timeline
Art Director/Sales
Kramer Portraits
05.2025 - 07.2025
Retail Technology Sales
Verizon Wireless
03.2024 - 03.2025
On site inside retail sales
Raymour and Flanigan Sales
10.2023 - 12.2023
Business Account Executive -Retention, Remote
Comcast
10.2022 - 10.2023
Lead Solutions Specialist
Verizon Wireless
11.2019 - 07.2020
Lead Solutions Specialist
Verizon Wireless
01.2013 - 07.2022
Customer Care Representative
Verizon Wireless
01.2013 - 07.2015
Holmdel Enrichment Program Holmdel High School
07.2012 - 08.2012
Shift Supervisor and Cashier
CVS Caremark Corporation Pharmacy
06.2012 - 11.2012
Columbia Sportswear Employee Factory Store
10.2011 - 02.2012
Art Teacher, Grades 4-6, Paul Robeson Charter School
Trenton Charter Schools
10.2004 - 03.2009
Art Teacher, Grades K-8
Trenton Community Charter School (TCCS)
10.2004 - 06.2008
Art Teacher, Grades K-3, Robert Frost and Warnsdorfer Elementary Schools
East Brunswick School District
09.2002 - 06.2004
MBA Certificate - Business Essentials
Rutgers University
BFA - undefined
Rutgers University, Mason Gross school of Arts
3rd Year Transfer - undefined
Pratt Institute, College of Art
MBA Certificate - Social Media and Marketing
Rutgers University
M Ed Master of Education - Curriculum and Instruction
Monmouth University
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