Michelle Escobar Guillen

• Elicit chief complaints, document visual acuity, obtain health history, pupillary defect evaluation, confrontational visual field, administration of eye drops, applanation tonometry, and assess extraocular muscles.
• Performing various diagnostic tests, such as, visual field testing, Optos, Fluorescein angiography, Indocyanine green angiography,Optical coherence tomography, Topography, IOL master, A-scan.
• Prescription refills, medication prior authorization request (covermymeds).
• Adhering to strict hygiene and infection control protocols, including proper sterilization of instruments and maintaining a clean and safe working environment.
• Assist in minor surgery procedure, such as intravitreal injections and laser procedures.
• Adhering to strict hygiene and infection control protocols, including proper sterilization of instruments and maintaining a clean and safe working environment.
• Providing basic information to patients about their eye conditions, medications, and post-procedure care.
• Instructing patients on proper use and care of contact lenses.

• Verifying patient information and updating records.
• Collecting and confirming insurance information.
• Handling incoming calls, providing information, and directing calls to the appropriate department or staff member.
• Taking messages for healthcare providers when necessary
• Registering new patients and updating existing patient information in the electronic health record (EHR) system.
• Verifying patients' insurance coverage and eligibility.
• Explaining insurance-related information to patients.
• Collecting co-payments, deductibles, and outstanding balances from patients.

.