Proven specialist in student and family support, adept at leveraging networking and computer skills to enhance educational outcomes. At Baltimore City Public Schools, I spearheaded initiatives that significantly improved compliance with federal mandates, showcasing a strong work ethic and project coordination expertise. My approach focuses on impactful community collaboration and operational efficiency, driving substantial academic and wellness advancements.
Overview
9
9
years of professional experience
Work History
Student and Family Support Specialist
Baltimore City Public Schools
Baltimore, Maryland
01.2022 - 01.2025
Support schools in implementing McKinney-Vento federal mandates, and ensure compliance with federal and state regulations related to homeless education.
Build strong relationships with community partners to garner community resources for eligible students.
Assisted and provided direct services to youth and families, including case management, academic support, advocacy for youth and families, tutoring, and mentorship.
Track data on district service programs and projects to ensure the school district complies with applicable statutory and regulatory requirements.
Works collaboratively with the school's professional school counselors, social workers, and psychologists to provide preventive support and responsive assistance to all students on assigned caseloads, experiencing personal, social, or academic difficulties.
Work directly with the community to identify and promote health, wellness, and academic achievement through community needs assessment.
Developed and implemented operational policies and procedures to ensure efficient operations.
Monitor and evaluate operational performance to ensure compliance with established standards.
Monitor and analyze operational data to identify trends and areas for improvement.
Plan, direct, and coordinate student and family activities to create and maintain personal health, wellness, and achievement. Conduct college and career readiness workshops for parents and students that include, but are not limited to, resume writing, interviewing skills, and Federal Financial Aid (FAFSA) information sessions and support.
Student and Family Support Specialist/Program Manager
Spring Branch Independent School District
Houston, Texas
01.2018 - 01.2022
Worked with the administration to assess campus and community needs, find service providers to promote health, wellness, and academic achievement, and troubleshoot challenges.
Engaged families and school staff to better understand student needs, and assisted in garnering community resources from local service providers.
Supported school administration in making data-driven program decisions based on student performance.
Worked with public and private agencies to develop long-term youth and adult education strategies.
Built positive relationships with principals, school staff, students, families, and the community.
Developed and implemented operational policies and procedures to ensure efficient operations
Monitored and evaluated operational performance to ensure compliance with established standards.
Developed and implemented strategies to improve operational efficiency, reduce costs, and stay on budget as per grant directives.
Monitored and analyzed operational data to identify trends and areas for improvement.
Planned, directed, and coordinated activities for students and parents to promote and maintain personal health, wellness, and achievement. Conduct college and career readiness workshops for parents and students that include, but are not limited to, resume writing, interviewing skills, and Federal Financial Aid (FAFSA) information sessions and support.
Worked with the administration, community partners, and the community to assess campus and community needs and service providers to promote health, wellness, and academic achievement and troubleshoot challenges.
Engaged families and school staff to better understand student needs and assisted in garnering community resources from local service providers.
Supported school administration in making data-driven program decisions based on student performance
Worked with public and private agencies to develop long-term youth and adult education strategies
Built positive relationships with principals, school staff, students, families, and the community
Developed and implemented operational policies and procedures to ensure efficient operations
Monitored and evaluated operational performance to ensure compliance with established standards
Developed and implemented strategies to improve operational efficiency, reduce costs, and stay on budget as per grant directives.
Monitored and analyzed operational data to identify trends and areas for improvement.
Planned, directed, and coordinated activities for students and parents to promote and maintain personal health, wellness, and achievement. Conducted college and career readiness workshops for parents and students that included, but were not limited to, resume writing, interviewing skills, and Federal Financial Aid (FAFSA) information sessions and support.
Education
M.D. - Youth Development
Texas Tech University
Lubbock, TX
01-2026
Bachelor of Arts - Interdisciplinary Studies
University of Texas at San Antonio
Skills
Team support
Networking
Project coordination
Computer skills
Administrative support
Punctuality and work ethic
Self-directed learning
Flexible schedule
Conflict management
Customer service
References
Sadie Museck, 443-257-3341, Family and Student Support Facilitator, The Children's Guild, Baltimore, MD
Annette Gordon, 210-279-3390, Principal/Retired, Spring Branch Independent School District, Houston, TX
Arleen Dohoho, 210-380-0020, Family and Community Engagement Supervisor, Martha Mead Elementary School, San Antonio, TX
Languages
Spanish
Professional
Timeline
Student and Family Support Specialist
Baltimore City Public Schools
01.2022 - 01.2025
Student and Family Support Specialist/Program Manager