Michelle Estrella
San Antonio,TX
Summary
Accounting professional with a proven track record at The Cheesecake Factory and most recently, Cajun Riverport and prepared for this role, Excelling in account reconciliation and payroll management. Recognized for implementing robust internal controls that reduced financial risks and enhanced accuracy. Strong analytical skills complemented by effective communication fostered collaboration and improved operational efficiency. Committed to driving financial integrity and team success. Reliable, dependable, and committed to achieving organizational goals.
Overview
19
19
years of professional experience
Work History
Accountant
Cajun Riverport Inc.
06.2024 - Current
- Handled day-to-day accounting processes to drive financial accuracy.
- Gathered financial information, and prepared documents.
- Reconciled accounts and reviewed expense data
- Documented cash, credit, fixed assets, and accrued expenses.
- Completed daily cash functions like account tracking, payroll and wage allocations, and cash, and banking reconciliations.
- Assisted in reducing outstanding accounts receivable balances by diligently following up on overdue invoices.
- Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
- Maintained integrity of general ledger and chart of accounts.
- Ensured accurate and timely payroll processing for over 200 employees, maintaining employee satisfaction and compliance with labor laws.
- Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
- Reduced financial risks by implementing robust internal controls and monitoring mechanisms.
Operations Support Technician
The Cheesecake Factory
02.2007 - 06.2024
- Played a key role in the successful completion of various company initiatives by collaborating effectively with colleagues at all levels.
- Optimized inventory control procedures, resulting in reduced waste and increased cost savings.
- Leveraged technical expertise to diagnose system issues, and escalated problems as necessary.
- Maintained strict adherence to safety protocols during all tasks performed.
- Developed comprehensive documentation for operational procedures, increasing efficiency and reducing errors.
- Established effective communication channels to facilitate information sharing among team members and departments.
- Collaborated with cross-functional teams to identify areas of improvement and implement strategic changes.
- Ensured smooth workflow by coordinating resources, personnel, and schedules in a fast-paced environment.
- Assisted in the development of performance metrics to track progress towards operational goals and objectives.
- Supported continuous improvement efforts by participating in process evaluations and implementing corrective actions when needed.
- Enhanced team productivity by providing ongoing technical support and training for staff members.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Contributed to a positive work environment through active participation in team meetings, trainings, and initiatives.
- Conducted regular audits for quality assurance, ensuring compliance with industry standards and regulations.
- Improved data accuracy through meticulous record-keeping and database management.
- Maintained automated processing between systems, identified missing data and manually processed incomplete transactions.
- Documented correspondence with associated details and assigned follow-up work to staff members.
- Coordinated with vendors on invoice management and resolving outstanding issues.
- Evaluated customer needs and feedback to drive product and service improvements.
- Maintained database systems to track and analyze operational data.
- Gathered, organized and input information into digital database.
- Daily balancing and reconciliation
- Accounts Payable processing
- Reconciliation and account coding of Purchasing Card purchases
Education
Master of Science - Forensic And Fraud Examination
West Virginia University
Morgantown, WV12-2025
Bachelor of Science -
DeVry University
San Antonio, TX02-2023
Skills
- Bank reconciliation
- Data analysis
- General ledger entries
- Financial statements
- Accounts payable and receivable
- Account reconciliation specialist
- Auditing
- Payroll management
- General ledger accounting
- Analytical research
- Spreadsheet proficiency
- Bookkeeping knowledge
- Administrative support
- Data inputting
Timeline
Accountant
Cajun Riverport Inc.
06.2024 - Current
Operations Support Technician
The Cheesecake Factory
02.2007 - 06.2024
Master of Science - Forensic And Fraud Examination
West Virginia University
Bachelor of Science -
DeVry University
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