Michelle Etiobhio
Summary
Motivated and reliable college student with experience in customer service, retail operations and cash handling. Recognized for strong organizational skills, adaptability, communication and ability to work effectively in fast-paced environments, ensuring a positive customer experience. Seeking an opportunity to apply my skills, gain professional experience, and contribute positively to a team.
Overview
2
2
years of professional experience
Work History
Cashier/Stocking Associate
BURLINGTON COAT FACTORY, INC
Hoover, Alabama
07.2026 - 08.2026
- Supported customers in finding merchandise and resolving questions.
- Provided support to coworkers during peak hours to maintain service quality.
- Maintained organized floor layout to improve overall store presentation.
- Handled cash register operations, balancing speed with accuracy in transactions.
Crew Member
Tropical Smoothie Cafe
Hoover, Alabama
07.2024 - 08.2026
- Provided excellent customer service during busy shifts in a fast-paced environment.
- Trained new crew members on procedures and best practices to ensure consistent service standards.
- Addressed customer complaints professionally to improve satisfaction and loyalty.
- Prepared food and beverage items following established standards and customer preferences.
- Maintained cleanliness of restaurant space to enhance customer experience.
- Organized and restocked supplies to support operations and team productivity.
Education
Bachelor of Science - Information Systems
University of Alabama At Birmingham
Birmingham, AL05-2030
High School Diploma -
Hoover High School
Hoover05-2026
Skills
- Customer service
- Team collaboration
- Effective communication
- Merchandise restocking
- Hospitality
- Organization
- Problem-Solving
- POS system operation
- Microsoft Office
- Data Entry
Affiliations
- Volunteer, School & Community Events
-Aided event coordinators by handling drink, food or ticket stations
-Contributed 90+ volunteer hours across school and community events within one school year.
Timeline
Cashier/Stocking Associate
BURLINGTON COAT FACTORY, INC
07.2026 - 08.2026
Crew Member
Tropical Smoothie Cafe
07.2024 - 08.2026
Bachelor of Science - Information Systems
University of Alabama At Birmingham
High School Diploma -
Hoover High School