Michelle Etzel
Tampa,FL
Summary
Dynamic professional with extensive experience in e-commerce strategy and customer relationship management at Efficiency International S.A. Expertise in online transaction processing and performance reporting enhances sales efficiency and ensures data accuracy. Strong adaptability and communication skills contribute to building robust client relationships and achieving successful outcomes in fast-paced environments. Seasoned Online Sales Assistant with depth of experience in e-commerce and digital marketing. Possess strong skills in product listing, customer service, order processing, and managing online marketplace platforms. Have a knack for optimizing sales strategies to boost revenue and enhance user engagement. Previous work demonstrates positive impact on sales growth through innovative marketing tactics and strategic planning.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Online Sales
Self Employed Web
Tampa, FL
01.2005 - Current
Facilitate online transactions for antiques and trending products, enhancing sales efficiency.
Deliver exceptional customer service through effective communication with buyers.
Ensure safe packing and timely shipping to maintain high-quality standards.
Maintain accurate records of all online sales transactions for future reference.
Monitor compliance with laws governing online sales to mitigate risks.
Generate performance reports to evaluate effectiveness of online sales strategies.
Track inventory and sales forecasting.
Email Secretary Translator
Efficiency International S.A.
Tampa, FL
06.2004 - 07.2018
Served as a remote email secretary and translator for English to Spanish communication.
Facilitated seamless translations between English and Spanish in email correspondence.
Scheduled appointments and meetings, coordinating calendars for multiple executives.
Conducted research to support various projects and initiatives as needed.
Performed data entry into computer systems; ensured accuracy of all entered information.
Education
Bachelor of Science - Sociology
University of South Florida
Tampa, FL05-2003
Skills
- E-commerce strategy
- Online transaction processing
- Customer relationship management
- Inventory management
- Performance reporting
- Translation services
- Administrative support (secretary, receptionist, and clerical)
- Retail experience
- Attention to detail
- Adaptability
- Market research
- Schedule coordination
- Data accuracy assurance
- Compliance monitoring
- Effective communication
- Problem solving
- Time management
Languages
Spanish
Professional
Certification
- Certified phlebotomist
References
References available upon request.
Timeline
Online Sales
Self Employed Web
01.2005 - Current
Email Secretary Translator
Efficiency International S.A.
06.2004 - 07.2018
Bachelor of Science - Sociology
University of South Florida
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