Amy Young
Holland,MI
Summary
Manufacturing Crew Leader with 8+ years of experience in production operations, quality control, and team leadership in high-volume manufacturing environments. Proven ability to supervise teams, train new operators, maintain safety standards, and coordinate workflow to meet production goals.
Overview
14
14
years of professional experience
2024
2024
years of post-secondary education
Work History
Crew Leader
LG Energy Solution
Holland, MI
01.2017 - Current
- Supervised daily operations of production teams and ensured process compliance.
- Trained new crew members on safety protocols and operational procedures.
- Coordinated workflow between different production areas to maximize efficiency.
- Assisted in troubleshooting equipment issues to minimize downtime.
- Facilitated communication between team members and management for seamless operations.
- Mentored newly hired crew members to prepare each for job roles.
Team Lead
CER
Holland, MI
01.2017 - 01.2018
- Led team operations to ensure timely project completion and quality standards.
- Collaborated with cross-functional teams to streamline workflows and enhance communication.
- Delegated daily tasks to team members to optimize group productivity.
- Delegated tasks appropriately according to individual skill sets.
- Monitored team progress and enforced deadlines.
Machine Operator
OMT Veyhl
Holland, MI
01.2016 - 01.2017
- Operated machinery to produce high-quality components for various applications.
- Maintained equipment through regular inspections and preventative maintenance tasks.
- Collaborated with team members to ensure smooth production flow and efficiency.
Machine Operator
Magna Mirrors
Holland, MI
01.2015 - 01.2016
- Assembled mirror components in cleannroom manufacturing environment
Customer Service Agent (Bilingual)
Huntington Bank
Holland, MI
01.2012 - 01.2015
- Assisted customers in English and Spanish with banking inquiries and account services
- Promoted financial products through crossnselling and customer education
- Maintained compliance and confidentiality standards
- Resolved customer complaints using effective problem-solving techniques.
Education
Bachelor of Science - Business
University of Phoenix
Skills
- Team leadership
- Troubleshooting techniques
- Training and mentoring
- Effective communication
- Problem solving
- Safety guidelines
- Documentation and reporting
- Rational Decision-making
- New hire training
- Performance evaluations
Languages
- Spanish
- English
Timeline
Crew Leader
LG Energy Solution
01.2017 - Current
Team Lead
CER
01.2017 - 01.2018
Machine Operator
OMT Veyhl
01.2016 - 01.2017
Machine Operator
Magna Mirrors
01.2015 - 01.2016
Customer Service Agent (Bilingual)
Huntington Bank
01.2012 - 01.2015
Bachelor of Science - Business
University of Phoenix