Michelle Fasolino
Boynton Beach,FL
Summary
Well-versed mixologist. Dependable hardworking Server and Bartender with years of experience in fine dining at highly respected establishments. Trained in wide range of wines, liquor options and cocktails. Service-oriented team player with organizational and multitasking abilities to handle fast-paced environments. Committed to upholding highest standards of customer service and safe food handling practices.
Overview
5
5
years of professional experience
Work History
Bottle Service Waitress
Tootsies Cabaret
07.2022 - 08.2023
- Maintained updated knowledge of drink menu items, promotions, specials and liquor and beer brands and used persuasive selling techniques to maximize sales.
- Preserved table appearance by removing clutter and trash, frequently checking drink levels and providing sufficient napkins.
- Assessed guest demeanor and behavior to minimize disturbances, notifying bouncer of any unruly situations.
- Presented menus to patrons, answered questions about menu items and made recommendations to promote customer satisfaction.
Server, Bartender
1000 North
10.2020 - 07.2022
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Bartender
JT’s Urban Italian
01.2020 - 10.2021
- Develop restaurant image by providing fast and courteous service to guests
- Wait on customers at bar and in dining area and serve both food and drinks
- Assist servers with drink orders by preparing needed items without delay
- Problem solve and resolve customer complaints and issues.
Bartender
Nosh
09.2019 - 02.2020
- Manage bar inventory, restock supplies and place orders for spirits, beer, wines and mixers
- Maintain secure cash drawers, promptly resolving discrepancies
- Assist servers with drink orders by preparing needed items without delay
- Developed drink menu with creative cocktails.
Bartender
City Grill
09.2018 - 09.2019
- Organized bar inventory in order to meet expected customer demands
- Upsold menu items to customers to maximizing profits
- Maintained accurate cash drawer of $ 400 per shift.
Education
Regents Diploma -
Iroquois High School
Elma, NY06.2013
Skills
- Responsible alcohol service
- Liquor, beer and wine knowledge
- Creative Mixology
- Mixology Techniques
- Suggestive Selling
- Cash register operation
- Attending multiple customers
- Bar Cleaning
Timeline
Bottle Service Waitress
Tootsies Cabaret
07.2022 - 08.2023
Server, Bartender
1000 North
10.2020 - 07.2022
Bartender
JT’s Urban Italian
01.2020 - 10.2021
Bartender
Nosh
09.2019 - 02.2020
Bartender
City Grill
09.2018 - 09.2019
Regents Diploma -
Iroquois High School
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