Michelle Fee
Stockwell,IN
Summary
Creative, energetic professional skilled in office administration, business communications, team collaboration . Proven to bring streamline complicated operations in fast-paced environment. Manages diversified office administrative functions, manage events, offer customer assistance and provide team support.
Overview
5
5
years of professional experience
Work History
Office Administrator
Hoosiers at Home
Lafayette, IN
09.2019 - Current
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
- Replenished office supplies, placing new orders for restocking to maintain inventory.
- Automated office operations by managing client correspondence and data communications.
- Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
- Filtered emails based on importance and escalated issues to leadership.
- Explained company personnel policies, benefits and procedures to employees or job applicants.
- Created memos, letters and other documents, fostering internal and external communication.
- Supported bathing, dressing and personal care needs.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Assisted with meal planning to meet nutritional plans.
- Improved patient outlook and daily living through compassionate care.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Maintained clean and well-organized environment for client happiness and safety.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
- Laundered clothing and bedding to prevent infection.
- Followed safe lifting and transferring techniques to transport residents.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Built strong and trusting rapport with clients and loved ones.
- Monitored health and well-being of clients and reported significant health changes.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Instructed family members on how to provide bedside care.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Contributed to case reviews of client status and progress.
- Drove clients to doctors' appointments and social outings.
- Assisted clients with maintaining good personal hygiene.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
Education
GED -
LAURA
Lafayette08-2013
Skills
- Mail handling
- Customer Engagement
- Word Processing
- Scheduling
- Administrative Support
- Event Coordination
- Staff Management
- Telephone reception
- Database entry
- Document Scanning
- Human Resources
- Office Supply Management
- File Organization
- Business Correspondence
- Office Management
- Sorting and labeling
- Office Administration
- Scanning and copying
- Customer Relationship Management (CRM)
Timeline
Office Administrator
Hoosiers at Home
09.2019 - Current
GED -
LAURA
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