Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
background-images

Michelle Feldmann

Veterinary Technician, Assistant, Receptionist
Owensville,MO

Summary

Experienced professional with a diverse background in agriculture and clinical settings. Authorized to work in the US for any employer, demonstrating adaptability and flexibility. Skilled at leveraging cross-functional abilities to achieve success and deliver high-quality results. Ready to bring a unique blend of expertise to contribute effectively in a new role.

Overview

26
26
years of professional experience
1
1
Certificate

Work History

Pet Advisor

Purina Farms
08.2018 - 10.2019
  • Assisted dog trainers during live shows by coordinating music, queuing animals, and engaging the audience to enhance the overall experience.
  • Guided customers in choosing suitable pet nutrition solutions, enhancing pet health and customer satisfaction.
  • Performed routine health assessments on animals under our care by observing their behavior and physical condition, ensuring optimal wellbeing.
  • Handled animals safely during grooming appointments or interactions with customers to prevent injuries or accidents.
  • Stayed up-to-date on current trends within the pet industry through regular continuing education efforts, including workshops, webinars, and trade shows.
  • Provided exceptional customer service by addressing questions and concerns promptly and professionally.
  • Collaborated with fellow team members to create engaging in-store events promoting pet adoption, wellness, and training services.
  • Maintained a clean and organized store environment, ensuring optimal shopping experiences for customers.
  • Assisted in the training of new team members by sharing knowledge of store procedures, product offerings, and customer service best practices.
  • Educated customers on proper pet care techniques, leading to improved animal welfare outcomes within the community.
  • Demonstrated expertise in various pet categories such as food, toys, grooming tools, and accessories to guide informed purchasing decisions for clients.
  • Contributed to successful merchandising efforts by designing visually appealing displays that showcased featured products effectively.
  • Partnered with local rescue organizations to host adoption events at the store location, increasing awareness about adoptable pets in need of homes.
  • Fed and watered animals to provide necessary nutrients and keep pets healthy.
  • Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention.
  • Maintained equipment and facility to keep animal care environment and tools in good working order.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Followed pet care instructions for dietary needs and medication regimens.
  • Monitored animals for behavioral problems and signs of health issues.
  • Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
  • Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Prepared and administered medications and treatments as prescribed by veterinarian.
  • Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
  • Developed and implemented enrichment plans to keep animals healthy and stimulated.
  • Educated visitors and staff on proper animal care and handling.
  • Documented animals' weight, size and condition in computer system for review by senior staff.
  • Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
  • Offered valuable insight into product performance based on firsthand knowledge from customer feedback and personal observations of sales trends.

Kill Floor Inspector and Meat Accessor

Swiss Meats
10.2022 - 06.2024
  • Ensured USDA compliance through thorough review and documentation of inspection results.
  • Collaborated with plant management to implement corrective actions for identified deficiencies, resulting in increased regulatory compliance.
  • Maintained a secure environment through strict adherence to safety guidelines during facility visits.
  • Contributed to positive public perception of meat products by upholding rigorous inspection standards and protocols.
  • Maintained accurate records of all inspections conducted, providing valuable data for future reference and analysis.
  • Monitored handling and storage of meat products to minimize foodborne illness risk.
  • Built strong relationships with industry stakeholders, fostering a cooperative environment for addressing challenges and opportunities within the meat production sector.
  • Improved overall quality of meat products by identifying and addressing sanitation issues in processing plants.
  • Educated plant staff on best practices for hygiene, sanitation, and pest control measures, contributing to higher-quality meat production.
  • Demonstrated versatility by inspecting diverse meat processing facilities, ranging from small family-owned establishments to large-scale commercial operations.
  • Collaborated closely with federal agencies such as FDA regarding recalls or other significant incidents related to inspected facilities.
  • Identified potential hazards during inspections, taking necessary steps to mitigate risks associated with contaminated or spoiled products.
  • Enhanced food safety by conducting thorough inspections of meat processing facilities.
  • Verified proper labeling and packaging standards were met, maintaining consumer trust in product safety.
  • Streamlined inspection processes through effective communication with plant personnel and fellow inspectors.
  • Participated in ongoing professional development opportunities to stay current on industry trends, advances in technology, and evolving regulations within the field of meat inspection.
  • Conducted follow-up inspections as required, ensuring continued compliance with established guidelines and regulations.
  • Assisted in the development of standardized inspection procedures, enhancing uniformity across the industry.
  • Provided timely feedback on inspection results to plant management, enabling swift implementation of corrective measures when needed.
  • Inspected new facilities to ensure compliance with federal guidelines before operations began.
  • Evaluated employees' compliance with personal hygiene standards and food industry's Good Manufacturing Practices.
  • Presented written and oral documentation of investigations, surveys and field assignments.
  • Maintained quality inspection records database.
  • Confirmed sanitation procedural compliance in Type and Type processing facilities.
  • Created maintenance work orders related to general facility upkeep.
  • Verified that processed Type and Type food products were free of contamination.
  • Provided line workers and production supervisors with advisories on quality deficiencies and updated policies.
  • Trained line personnel on quality control procedures.
  • Informed management of concerns with production operations.
  • Completed and processed paperwork and reports outlining proper and improper operations.
  • Assessed agricultural products for quality control and contamination.
  • Checked facilities for compliance with sanitation and disposal procedures as part of comprehensive inspections.
  • Observed destruction and disposal of condemned items to maintain control and prevent contamination of food chain.
  • Adhered to HACCP protocols to evaluate risk level of food-related items and record results.
  • Inquired about pesticides or chemicals to which animals may have been exposed.
  • Provided comprehensive reports on inspection findings, allowing for swift corrective action when needed.
  • Improved production efficiency by implementing standardized inspection procedures and guidelines.
  • Increased accuracy in defect detection through the use of advanced inspection tools and technologies.
  • Ensured timely completion of inspection tasks, minimizing disruptions to the production schedule.
  • Played an integral role in achieving company-wide quality objectives through meticulous attention to detail during each step of the inspection process.
  • Mentored junior inspectors, providing guidance on best practices for successful floor inspections.
  • Enhanced product quality by conducting thorough floor inspections and identifying potential issues.
  • Participated in regular quality meetings, sharing insights gleaned from floor inspections to inform ongoing improvement efforts.
  • Championed a proactive approach to defect prevention by educating team members about common pitfalls encountered during inspections.
  • Developed strong relationships with cross-functional teams, fostering a collaborative work environment that prioritized quality control efforts.
  • Enforced adherence to standard operating procedures through consistent monitoring of production activities on the floor level.
  • Examined products for imperfections and defects.
  • Followed standard operating procedures for inspections and tests.
  • Recorded inspection and test results on data sheets.
  • Monitored product quality at all stages of production process.
  • Updated quality control records and reports.
  • Trained other workers in inspection and testing procedures.
  • Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
  • Followed safety protocols while handling hazardous materials.
  • Utilized quality control software to track and analyze product data.
  • Weighed products prior to shipment to confirm accuracy.
  • I worked efficiently and cohesively with USDA inspectors and the HAASP department to enforce and ensure proper regulations and protocols are with in compliance are followed and all protocols were being maintained as required and followed during day to day operations.

Veterinary Technician

Hermann Veterinary Clinic
08.2020 - 04.2021
  • Restraint and Lab work, blood draws, sq and IV fluid administration, managed hospitalized patients, drew up vaccines, digital radiographs and dental radiographs. Soap notes, filled medications, interacted with clients about after care, follow up instructions and/or medications and etc. assisted in surgeries and dentals. Assisted veterinarians with euthanasia and etc. our computer software was Avimark.

Veterinary Technician and Receptionist

Eureka Veterinary Clinic
09.2013 - 03.2020
  • Part-Time
  • Cornerstone Program
  • Mixed Practice
  • Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
  • Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
  • Ensured proper dosage and administration techniques for medications and vaccinations.
  • Secured animals to ensure veterinarian safety.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
  • Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
  • Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
  • Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
  • Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
  • Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
  • Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
  • Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance.
  • Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
  • Administered medications to animals in treatment and documented changes in condition.
  • Ensured clients understood medications, aftercare steps, and follow-up recommendations.
  • Enhanced client satisfaction by providing compassionate care for pets during their appointments.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Restocked surgical and office supplies to keep all necessary materials easily accessible.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Streamlined workflow, ensuring accurate record-keeping and timely communication with clients regarding treatment plans.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Improved patient care by assisting veterinarians in diagnosing and treating animals.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
  • Performed dental cleanings and extractions under the supervision of a veterinarian, promoting improved oral health for patients.
  • Reduced errors in diagnostic testing by maintaining up-to-date knowledge on veterinary practices and techniques.
  • Increased clinic efficiency by organizing supplies inventory management systems for easy access during appointments or surgeries.
  • Educated pet owners on preventative care, significantly reducing incidence of common diseases.
  • Facilitated stress-free visits for pets and owners with calm and patient demeanor.
  • Participated in community outreach programs, raising awareness on animal health and safety.
  • Enhanced clinic reputation through exceptional customer service and care for animals.
  • Improved clinic efficiency with organization of medical inventory and timely restocking of supplies.
  • Increased client satisfaction by delivering compassionate care and clear communication regarding their pets' health.
  • Managed scheduling and appointments, optimizing clinic operations and veterinarian time.
  • Provided emergency care for injured animals, significantly reducing recovery time.
  • Implemented new system for tracking patient vaccinations, resulting in better compliance with vaccination schedules.
  • Assisted veterinarians in surgeries, ensuring procedures were carried out smoothly and effectively.
  • Enhanced patient recovery rates by administering prescribed treatments accurately and compassionately.
  • Maintained clean and sterile surgical areas, ensuring safe environment for animal surgeries.
  • Documented patient history and treatment details, maintaining accurate and up-to-date medical records.
  • Conducted laboratory tests to assist in diagnosis of animal diseases, facilitating timely treatment plans.
  • Conducted pre-surgical assessments, ensuring animals were properly prepared for procedures.
  • Assisted in dental procedures, contributing to overall oral health of patients.
  • Provided nutritional counseling for pet owners, leading to improved health outcomes for pets.
  • Monitored vital signs of animals during surgical procedures and provided postoperative care.
  • Maintained detailed records of animal health care and diagnostic treatments.
  • Performed fecal examinations, urinalysis and bloodwork.
  • Assisted in preparation and administration of anesthesia for surgical processes.
  • Collected and prepared specimens for laboratory testing.
  • Prepared, sterilized and maintained medical instruments and equipment.
  • Administer medications, vaccines and treatments as instructed by veterinarian.
  • Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
  • Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
  • Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
  • Educated clients on nutrition, preventive health and other animal care.
  • Performed dental cleanings using ultrasonic scaler.
  • Assisted veterinarians with radiographs and ultrasounds.
  • Administered vaccinations to variety of animal species.
  • Obtained patient history from owners and performed physical examinations.
  • Filed daily progress records, surgery logs, x-ray logs, and routine records.
  • Trained and mentored other LVT staff.
  • Developed and facilitated community classes to provide information for pet owners while building hospital's reputation.
  • Designed and created client education materials and marketing materials for hospital services.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained confidentiality of information regarding clients and company.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
  • Streamlined administrative tasks, such as filing and data entry, to support office efficiency.
  • Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
  • Improved data privacy compliance with meticulous management of sensitive information.
  • Strengthened vendor relationships through regular communication and timely coordination of services.
  • Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
  • Boosted team morale and efficiency, coordinating staff meetings and distributing relevant information.
  • Enhanced accuracy of record-keeping with diligent maintenance of logs and records.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Organized, maintained and updated information in computer databases.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Helped office staff prepare reports and presentations for internal or client-related use.
  • Streamlined patient check-in process, reducing wait times and improving overall clinic flow.
  • Collaborated with veterinary team to update treatment protocols, leading to more effective care strategies.
  • Developed training program for new technicians, enhancing skill set and efficiency of clinic team.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Facilitated positive customer experiences by resolving complaints and inquiries promptly and professionally.
  • Supported company correspondence by drafting and distributing memos and emails.
  • Improved office organization with meticulous management of appointment scheduling and client databases.
  • Improved workflow by introducing more efficient document handling and organization practices.
  • Streamlined invoice processing to ensure timely payments and financial operations.
  • Enhanced visitor experience by providing detailed information and assistance as needed.
  • Collected Type payments, processed transactions and updated relevant records.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.

Veterinary Technician Internship

Eureka Veterinary Clinic
05.2013 - 08.2013
  • Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
  • Restrained animals to protect veterinarians from potential harm.
  • Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
  • Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
  • Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
  • Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
  • Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
  • Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
  • Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
  • Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
  • Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
  • Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance.
  • Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
  • Administered medications to animals in treatment and documented changes in condition.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Restocked surgical and office supplies to keep all necessary materials easily accessible.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Streamlined workflow, ensuring accurate record-keeping and timely communication with clients regarding treatment plans.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Improved patient care by assisting veterinarians in diagnosing and treating animals.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
  • Performed dental cleanings and extractions under the supervision of a veterinarian, promoting improved oral health for patients.
  • Increased clinic efficiency by organizing supplies inventory management systems for easy access during appointments or surgeries.
  • Educated pet owners on preventative care, significantly reducing incidence of common diseases.
  • Facilitated stress-free visits for pets and owners with calm and patient demeanor.
  • Participated in community outreach programs, raising awareness on animal health and safety.
  • Enhanced clinic reputation through exceptional customer service and care for animals.
  • Improved clinic efficiency with organization of medical inventory and timely restocking of supplies.
  • Increased client satisfaction by delivering compassionate care and clear communication regarding their pets' health.
  • Provided emergency care for injured animals, significantly reducing recovery time.
  • Managed scheduling and appointments, optimizing clinic operations and veterinarian time.
  • Implemented new system for tracking patient vaccinations, resulting in better compliance with vaccination schedules.
  • Assisted veterinarians in surgeries, ensuring procedures were carried out smoothly and effectively.
  • Enhanced patient recovery rates by administering prescribed treatments accurately and compassionately.
  • Maintained clean and sterile surgical areas, ensuring safe environment for animal surgeries.
  • Conducted laboratory tests to assist in diagnosis of animal diseases, facilitating timely treatment plans.
  • Documented patient history and treatment details, maintaining accurate and up-to-date medical records.
  • Provided nutritional counseling for pet owners, leading to improved health outcomes for pets.
  • Maintained detailed records of animal health care and diagnostic treatments.
  • Performed fecal examinations, urinalysis and bloodwork.
  • Assisted in preparation and administration of anesthesia for surgical processes.
  • Collected and prepared specimens for laboratory testing.
  • Prepared, sterilized and maintained medical instruments and equipment.
  • Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
  • Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
  • Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
  • Performed dental cleanings using ultrasonic scaler.
  • Educated clients on nutrition, preventive health and other animal care.
  • Assisted veterinarians with radiographs and ultrasounds.
  • Administered vaccinations to variety of animal species.
  • Filed daily progress records, surgery logs, x-ray logs, and routine records.
  • Developed and facilitated community classes to provide information for pet owners while building hospital's reputation.
  • Collaborated with veterinary team to update treatment protocols, leading to more effective care strategies.
  • Developed training program for new technicians, enhancing skill set and efficiency of clinic team.

Manger and Bookkeeper

Richters Florist
01.1998 - 01.2012
  • Maintained and processed invoices, deposits, and money logs.
  • Oversaw accounts payable and receivable tasks, ensuring timely payments.
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
  • Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
  • Completed payroll for employees and maintained detailed records of procedures.
  • Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
  • Reconciled and corrected issues with financial records.
  • Posted daily receipts and payments in accordance with corporate protocols.
  • Established QuickBooks accounting system to reflect accurate financial records.
  • Implemented a more efficient filing system for financial documents, improving accessibility and organization.
  • Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
  • Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
  • Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
  • Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
  • Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
  • Generated detailed financial reports for management review, facilitating informed decisionmaking.
  • Enhanced operational efficiency by automating routine bookkeeping tasks.
  • Maintained compliance with tax laws, ensuring timely filing of all required documents.
  • Facilitated better cash management, closely monitored cash flow statements.
  • Boosted efficiency, implemented digital filing system for receipts and invoices.
  • Reduced errors in financial statements with meticulous attention to detail during data entry.
  • Optimized financial data accuracy, conducted thorough checks and balances.
  • Streamlined accounts payable and receivable management, improving relationships with vendors and customers.
  • Supported decision-making by preparing accurate monthly financial statements.
  • Optimized payroll processing for accuracy, ensuring all employees were paid promptly and correctly.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
  • Matched purchase orders with invoices and recorded necessary information.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Streamlined daily reporting information entry for efficient record keeping purposes.
  • Maintained excellent financial standings by working closely with bookkeeper to process business transactions.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Supported year-end closing procedures by preparing adjusting journal entries as needed.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
  • Improved financial accuracy by meticulously recording all transactions in accounting software.
  • Maintained account accuracy by reviewing and reconciling checks monthly.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Streamlined bookkeeping procedures to increase efficiency and productivity.
  • Managed complex problem-solving for upper management in order to complete projects on-time and within budget.

Education

Associates Degree of Applied Science - Veterinary Technology

Brown Mackie College
Fenton, MO
06.2013

Certification - Veterinary Assistant

Penn Foster College
Remote
01.2010

Skills

  • Experienced with use of the Cornerstone software program on a daily basis (5 years)
  • Tail sticks, venipunctures, blood draws, medication and vaccine preparation and administration, Heartworm test, Felv/Flv test and annual preventative care
  • Experienced in effective restraint methods for farm, large and small animals
  • Refilling, writing and preparing prescriptions prescribed by the Veterinarians Creating drug labels and administration Applying keen insight and utilizing my compassionate skills to ensure effective, accurate and reliable communication and ensure an understanding for possible client concerns
  • Perform routine Dentals, surgical prep, assisting in surgical procedures, monitoring post op patients, bandaging and wound care
  • Preparing coggins, traveling papers, health certificates, vaccination records, mastitis testing and etc
  • Performed and obtained laboratory diagnostics Performing and developing radiographs, snap tests, microscopic evaluation, blood smears, preparing slides, fecal floats, blood and/or urine samples to perform diagnostics
  • Assist in routine annual exams and provide client education relaying helpful knowledge on patient care, general health and husbandry, basic nutrition, diagnostics, preventative care and follow up instructions
  • Providing a clean sterile clinical environment, cleaning kennels and runs
  • Maintain medical records, documentation and SOAP format
  • Collected and performed clinical, diagnostic and laboratory samples for testing, analysis and microscopic examinations
  • Performed all clerical and receptionist duties, answering phones, scheduling, maintaining, stocking and preparing inventory and reordering
  • Knowledge in Pharmaceuticals, pharmacology, preparing, administering medications and refilling prescriptions
  • Proper handling, documenting and storing of scheduled drugs and follow protocols for controlled drugs Properly documenting, recording and maintaing controlled drug log books
  • Technical, Computer software and programming, Clerical and receptionist skills
  • Mucking stalls and proper sanitation methods
  • Client education, resources and support, community outreach
  • Medical Terminology
  • Computer Skills
  • Inventory
  • Customer Service Skills
  • Receptionist
  • Scheduling
  • Training
  • Equine Experience
  • Veterinary Experience
  • Pet Grooming
  • Animal Restraint
  • Animal Care
  • Customer Service
  • Veterinary Technician Experience
  • Technical Support
  • Pet Care
  • Sales Experience
  • Dog Handling
  • Medical Imaging
  • Kennel Experience
  • Veterinary Assistant
  • Floral Design
  • Animal behavior
  • Creativity and innovation
  • Animal handling
  • Pet first aid
  • Communication
  • Pet nutrition expertise
  • Animal care
  • Medication administration
  • Vaccine administration
  • Infection control

Certification

  • Certified Veterinary Assistant Present Completed online veterinary assistant program through Penn Foster
  • (RVT) Registered Veterinary Technician
  • Certified Veterinary Assistant
  • Certification by Nestle Purina in Complete Animal Care and Nutrition.

Accomplishments

    I volunteered my time, energy and resources to local shelters, rescues and community outreach organizations. Hoping to provide the community with low-cost spay, neuter and vaccination services. My goal was to educate pet owners and the local community on proper husbandry, handling, nutrition and to be there to assist with questions and help with the best of my ability to provide any information and assistance necessary to educate our community on proper animal care and welfare procedures and practices.

Timeline

Kill Floor Inspector and Meat Accessor

Swiss Meats
10.2022 - 06.2024

Veterinary Technician

Hermann Veterinary Clinic
08.2020 - 04.2021

Pet Advisor

Purina Farms
08.2018 - 10.2019

Veterinary Technician and Receptionist

Eureka Veterinary Clinic
09.2013 - 03.2020

Veterinary Technician Internship

Eureka Veterinary Clinic
05.2013 - 08.2013

Manger and Bookkeeper

Richters Florist
01.1998 - 01.2012

Associates Degree of Applied Science - Veterinary Technology

Brown Mackie College

Certification - Veterinary Assistant

Penn Foster College

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Michelle FeldmannVeterinary Technician, Assistant, Receptionist