Michelle Few
Greensboro,NC
Summary
Dedicated and professional individual with a proven track record of fostering effective collaboration across departments and building strong relationships with customers and suppliers in remote, multi-time zone environments. Recognized for a strong work ethic, exceptional problem-solving abilities, and a high degree of adaptability. Consistently delivers results in fast-paced environments by effectively leveraging available resources to optimize success.
Overview
12
12
years of professional experience
Work History
Portfolio Manager
THE WINEBOW GROUP
10.2018 - 12.2024
- Successfully managed a $30M beverage portfolio spanning 180 brands encompassing 1,000+ SKUs for wholesaler-to-retail and restaurant sales, focusing on product marketing and sales promotions, inventory oversight, margin management, and competitive product pricing to exceed company and client goals.
- Executed 40+ new product launches tracking cross-functional performance milestones. Developed pricing promotions, communicated brand strategy, and created customized product sell sheets and incentives to support sales.
- Generated and analyzed report data using legacy systems, including the Diver platform, to communicate key performance metrics with stakeholders during business reviews suggesting growth opportunities, brand achievements, sales trends, and optimizing timing for promotions.
- Collaborated with purchasing and supply chain teams to provide sales projections based on brand market trends, seasonal promotions, and demand fluctuations. Recommended forecast adjustments within the Blue Ridge (SCM) platform by analyzing inventory levels, suggested order quantities (SOQ), sourcing costs (domestic and international), and logistics lead times to meet market demand dates
- Led client success initiatives, serving as the primary point of contact for 20+ suppliers, aligning promotional plans with business objectives, driving revenue, and ensuring long-term client satisfaction.
- Reinforced brand strategy messaging through the design of PowerPoint presentations for effective delivery of in-person and virtual bi-weekly meetings with over 80 sales representatives and leadership.
Operations Manager, Beverage Program
INTERVINE, INC.
01.2016 - 09.2018
- Oversight of the Operations department, consisting of four analysts, managing processes within the company's Beverage Program Management and Supply Chain services
- This included handling over 1,200 international and domestic supplier purchase orders, logistics carrier bookings, and customer sales orders, ensuring accuracy, adherence to contractual obligations, and consistently exceeding customer expectations
- Led a team of four analysts through the launch of a customized Sage X3 supply chain ERP system
- Participated in user acceptance testing (UAT) and software change management with ERP developers to ensure that process workflow met the company's needs
- Spearheaded process improvements across multiple departments, including the setup and execution of client contracts, developing SOPs, tracking supplier agreements, and developing KPIs to track operational performance
- Developed and maintained relationships with customers and suppliers, providing the departmental team with guidance in handling difficult issues and resolving complaints or disputes
- Proactively managed inventory utilizing customized Sage ERP reporting to prevent outages at distributor and warehouse locations, ensuring smooth order fulfillment and customer satisfaction
Associate Buyer, Wine Program
INTERVINE, INC.
09.2014 - 12.2015
- Effectively supported the Acquisition team by managing fast-paced, highly detailed RFP processes by coordinating communication, and recording bid estimates, and product specifications from a targeted list of over 300 global suppliers.
- Developed pricing aligned with company profitability standards, completed proposal documents, and provided marketing materials to support the sales team's client proposals.
International Logistics Manager
PLATINUM CARGO LOGISTICS
10.2012 - 09.2014
- Developed strong relationships with the group of over 250 global network offices, steamship lines, airlines, intermodal carriers, and freight forwarders to negotiate competitive rates based on volume, transit times, and service level requirements maximizing company profitability while providing quality services to clients.
- Fostered long-term relationships with customers gathering information from clients to ensure that planned solution-based international logistics services met and exceeded customer needs, expectations, and goals
- Independently managed the logistical planning and execution of over 500 global shipments, including air and ocean (export and import), trans-border, and foreign-to-foreign transactions. Ensured accuracy in bills of lading, commercial invoices, packing lists, certificates of origin, ISF and AES filings, letters of credit, and other transport-related documents.
- Designed and implemented customer-specific standard operating procedures (SOPs), internal reporting systems, and customized transportation metrics.
- Ensured compliance with trade authorities and government agencies, adhering to guidelines established by TSA, FMC, CBP, C-TPAT, FMCSA, ITAR, DDTC, and DHS.
Education
Bachelor of Science - Marketing
06-1997
Skills
- Customer and Supplier Relationships
- Revenue and Margin optimization
- Problem Solving and Critical Thinking
- Logistics and Supply Chain
- Team leadership and collaboration
- Adaptability and Flexibility
- Presentation and Public Speaking
- Verbal and written communication
- Product pricing and execution
- Sales support
Additional Information - Technology Skills
Microsoft 365, SharePoint, OneDrive, Excel, PowerPoint, Word, OneNote, Microsoft Teams, Salesforce CRM, Apprise ERP, The Diver Platform, Blue Ridge SCM, Sage X3 ERP, Sage Enterprise Intelligence Reporting, Zoom, GoToMeeting, WebEx, Skype, Canva
Timeline
Portfolio Manager - THE WINEBOW GROUP
10.2018 - 12.2024
Operations Manager, Beverage Program - INTERVINE, INC.
01.2016 - 09.2018
Associate Buyer, Wine Program - INTERVINE, INC.
09.2014 - 12.2015
International Logistics Manager - PLATINUM CARGO LOGISTICS
10.2012 - 09.2014
University of South Alabama - Bachelor of Science, Marketing
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