Michelle Ficca

• Reined in project costs while meeting key milestones.
• Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
• Fostered relationships with vendors to promote positive working relationships.
• Developed and initiated projects, managed costs, and monitored performance.
• Achieved project deadlines by coordinating with contractors to manage performance.
• Eliminated discrepancies in progress by reviewing performance, spend and timeline.
• Drove team success through shared vision and recognition of quality performance.
• Reduced expenditures by effectively negotiating vendor and service contracts to drive savings.
• Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
• Maintained open communication by presenting regular updates on project status to customers.
• Sourced, vetted and managed vendors needed to accomplish project goals.
• Adhered to budget requirements with excellent planning and consistent expense monitoring.
• Verified quality of deliverables and conformance to specifications before submitting to clients.

• Planned lessons for allotted time to strengthen weak subjects and build skills.
• Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
• Provided early intervention assistance to struggling students.
• Developed student confidence though attentive instruction in Area of study, applying positive reinforcement strategies.
• Tracked learning progress to identify opportunities to enhance tutoring methods and help students achieve Type goals.
• Stressed importance of good study habits by encouraging students to create personalized study plans.
• Taught students remotely via pre-recorded and live video sessions.
• Designed engaging lessons, using art and visual aids to enhance learning process.
• Assessed students' progress throughout tutoring sessions and adjusted instructional methods and content focus.
• Improved test scores by focusing on reading comprehension, math, and critical thinking skills through one-on-one tutoring sessions.
• Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
• Provided homework assistance using specific curriculum and materials.
• Met with students and discussed educational goals and expectations.
• Identified learning needs and implemented fun and engaging learning activities to help students advance.
• Provided appropriate learning materials for students.
• Maintained detailed files and created charts tracking students learning progress.
• Drilled students on subject matter and used flashcards and writing techniques to improve recall.

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• Created special handouts, study guides and enrichment materials to boost student knowledge.
• Helped students prepare for routine and standardized tests and college entrance exams.
• Responded to after hours email and telephone requests to provide students assistance with specific questions.
• Prepared lesson plans to meet goals identified in students' individualized study plans.

• Responded to and directed incoming calls and other communication.
• Coordinated and scheduled travel arrangements and managed expense documentation for reimbursements.
• Scheduled meetings and managed calendar.
• Attended monthly sales meetings and reported pertinent information to employees.
• Resolved basic computer and office equipment issues through troubleshooting.
• Ran errands to support daily needs of management.
• Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
• Supported department procurement activities by coordinating with manager for direction.
• Monitored and managed social media accounts.
• Received, inspected and verified food and kitchen inventory delivery before storage.
• Observed established recipes, portions, and methods while cooking food to fulfill guest's preferences.
• Wrapped, dated and stored food in refrigerators under standardized temperature for future uses.
• Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.

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• Disposed waste and replenished fresh supplies by checking expiry dates and rotating stock.