Michelle Figueroa
Santa Maria,CA
Summary
I want to be an Entrepreneur and would like to gain business experience working with customers and the operations of the business. At Genesco, Inc, a driven professional has a demonstrated track record of improving client experiences and optimizing processes. Excelled in fast-paced workplaces by demonstrating great cooperation, problem-solving skills, and a kind, upbeat outlook. Skilled in using Microsoft Excel while keeping high safety standards, with a strong ability to learn new software quickly and execute under pressure.
Overview
1
1
year of professional experience
Work History
Journeys
Genesco, Inc
Santa Maria, CA
06.2022 - 08.2022
- Self-motivated, with a strong sense of personal responsibility
- Worked effectively in fast-paced environments
- Skilled at working independently and collaboratively in a team environment
- Proven ability to learn quickly and adapt to new situations
- Worked well in a team setting, providing support and guidance
- Demonstrated respect, friendliness and willingness to help wherever needed
- Greeted customers entering store and responded promptly to customer needs.
Edwards Stadium 14
Regal
Santa Maria, CA
06.2021 - 06.2022
- Boosted fan experience through effective crowd management and coordination with event staff
- Assisted with store opening and closing procedures, ensuring thorough preparation for each day's business activities
- Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations
- Greeted customers entering store and responded promptly to customer needs
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations
- Greeted customers with smile and provided friendly, knowledgeable service
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests
- Answered customer questions and pointed individuals in right directions.
Education
Associate of Arts Business Administration -
Allan Hancock College
05.2024
Skills
- Friendly
- Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Fast Learner
- Statistics and Word/Excel
- Organized
- Managerial Accounting
- Small Group Communication
- Ability to learn new software quickly
- Work well under pressure
Languages
Spanish
Native/ Bilingual
Accomplishments
- Honoree of 3.5 or higher GPA
- Dean's List Fall 2023
- 3.94 GPA
- Co-Vice President of Wellness Club
Timeline
Journeys
Genesco, Inc
06.2022 - 08.2022
Edwards Stadium 14
Regal
06.2021 - 06.2022
Associate of Arts Business Administration -
Allan Hancock College