Michelle Finch
Freelance Makeup Artist
Chicago,IL
Summary
Professionally trained Makeup Artist with more than10 years of experience working with varying styles and face shapes. Customer oriented, passionate and dedicated specialist with evolving knowledge of makeup styles, personal preferences and industry trends. Experienced in application of makeup for special effects, weddings and special events. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert.
Overview
13
13
years of professional experience
Work History
Permanent Makeup Artist
NSPS Med Spa At Northwestern Hospital
Chicago, IL
09.2021 - Current
- Conferred with producers, customers and performers to determine desired appearance.
- Grew client base by marketing services.
- Performed clean, high-quality work at all times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Improved operations through consistent hard work and dedication.
Makeup Artist
DIEM ANGIE Bridal Company
Chicago, IL
05.2016 - Current
- Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
- Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
- Assessed customer skin tone and complexion to determine appropriate products and materials to use.
- Conducted makeup classes to help students gain in-depth knowledge of various products and uses.
- Maintained records of customers and work performed to expedite invoicing and reoccurring appointments.
- Professionally applied makeup to clients for proms, weddings and special occasions.
- Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
Customer Service Associate
Nordstrom
Chicago, IL
05.2011 - 05.2016
- Developed and actualized customer service initiatives to decrease wait times.
- Collaborated with store management and program leadership to suggest actionable improvements and corrective action plans.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
- Executes excellent sales floor merchandising and selling.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Boosted sales revenue by skillfully promoting diverse service options.
Education
Associate of Arts - General Studies
Ivy Tech Community College of Indiana
Indianapolis, INSkills
Color principles
undefinedTimeline
Permanent Makeup Artist
NSPS Med Spa At Northwestern Hospital
09.2021 - Current
Makeup Artist
DIEM ANGIE Bridal Company
05.2016 - Current
Customer Service Associate
Nordstrom
05.2011 - 05.2016
Associate of Arts - General Studies
Ivy Tech Community College of Indiana
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