Summary
Overview
Work History
Education
Skills
Interests
Timeline
SalesManager

Michelle Flores

Sales Manager
Miami,FL

Summary

Service-oriented Sales Manager with more than 5 years of experience developing relationships and partnerships, servicing accounts and boosting sales. Strategic and analytical with motivational leadership style and expertise in building marketing strategies, promoting products and direct sales.

Overview

3
3
years of post-secondary education
2
2
years of professional experience

Work History

Sales Representative Assistant Manager

Quay Australia
Miami, FL
11.2020 - Current
  • Built strong rapport with customers by understanding needs and clearly explaining products.
  • Utilized effective communication and active listening skills to create client rapport to store's profitability.
  • Exceeded established sales goals and increased client retention.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Hired, supervised and coached employees on sales strategies to optimize performance.

Sales Associate

Quay Australia
Miami, FL
07.2019 - 11.2020
  • Increased customer rapport by offering advice on purchases and promoting additional products.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Solved customer challenges by offering relevant products and outstanding customer services

Sales Associate

Urban Outfitters, Inc.
Miami, FL
11.2017 - 01.2018
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Maintained records related to sales, returns and inventory availability.
  • Developed, marketed and sold full range of products and support services.

Education

Bachelor of Arts - Women's Studies

Florida International University
Miami, FL
08.2017 - 12.2020

Skills

Direct sales

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Interests

Painting

Music

Gardening

Timeline

Sales Representative Assistant Manager

Quay Australia
11.2020 - Current

Sales Associate

Quay Australia
07.2019 - 11.2020

Sales Associate

Urban Outfitters, Inc.
11.2017 - 01.2018

Bachelor of Arts - Women's Studies

Florida International University
08.2017 - 12.2020
Michelle FloresSales Manager