MICHELLE FONTAINE
Vero Beach,USA
Summary
Proven sales leader with a track record of exceeding goals by 98 to 100% leveraging strategic initiatives and strong presentation skills. Expert in customer service relationship management and revenue generation, with a history of transforming challenges into lucrative opportunities. Specializes in creating impactful sales solutions across various sectors, including food and beverage, retail, supply chain, manufacturing, and medical.
Overview
22
22
years of professional experience
Work History
Account Executive of Sales and Development
Finelight Media Group
01.2014 - Current
- Identifying sales, development, and closing of print, digital, and media solutions.
- Conducting research and competitive analysis to identify selling possibilities and evaluate needs for customers.
- Responsible for several sectors including Retail, Food and Beverage, Supply Chain, Manufacturing and Health Care
- Develop and implementing comprehensive sales plan to increase revenue through 65 daily outbound calls, strategic approaches, customized emails, mail mergers, networking, presentations, trade shows and associations
- Generate weekly reports on sales, targets, and next steps for upper management.
Account Director
Brennan and Pike
01.2011 - 12.2013
- Drove sales of accounts receivable software focused on the healthcare industry
- Managed an East Coast territory
- Developed and maintained a deep understanding of company services and products to offer the most knowledgeable customer support
- Presented PowerPoint presentations to CFOs, CIOs, Directors of Patient Accounts and Director of Revenue Cycles
- Generated a high call volume and consistently developed a minimum of five appointments per week
- Followed up and continued training on new features
Account Director
Media Moving Forward
01.2009 - 12.2011
- Managed all aspects of a territory and associated sales cycle, representing a complete range of media products
- Provided solution sales to purchasing professionals
- Forecast sales and determine means to achieve sales via guidelines
- Exceed sales goals 95% of tenure
Medical Device Sales Representative
Merit Medical Systems Inc.
01.2004 - 12.2008
- Represented and introduced a full line of medical products serving hospital Cardiac Lab, Interventional, Radiology, CT and Ultrasound departments
- Managed a Boston and surrounding area territory
- Handled projections and forecasting
- Developed and applied a clear understanding of the medical products and their clinical use
- Articulated value propositions
- Supported hospital-wide contracts by leading trials and evaluations
- Increased customer satisfaction and repeat business through relentless pursuit of resolution to problems arising from competitors, thereby protecting company reputation and loyal clients
Education
Bachelor of Science - Marketing
Rivier University
Skills
- Initiative development
- Customer service optimization
- Effective negotiation techniques
- Consistent sales performance
- Sales growth strategies
- Database administration
- Market research and analysis
- Client account management
- Development leadership
- Pipeline process management
- Skilled in engaging audiences during presentations
Timeline
Account Executive of Sales and Development
Finelight Media Group
01.2014 - Current
Account Director
Brennan and Pike
01.2011 - 12.2013
Account Director
Media Moving Forward
01.2009 - 12.2011
Medical Device Sales Representative
Merit Medical Systems Inc.
01.2004 - 12.2008
Bachelor of Science - Marketing
Rivier University
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